Customer Service Manager

T I S H A R A B L A K E

********@*****.***

**** ******** **

WALDORF, MD 20602

832-***-****

OBJECTIVE: ________________________________________________________________________

To obtain a position where I can contribute my skills as well as grow with the organization.

SUMMARY OF QAULIFICATIONS AND SKILLS________________________________________

• Over three years of customer service experience

• Highly organized and strong communication skills

• Flexible and adaptable

• Strong computer skills

PROFESSIONAL EXPERIENCE_______________________________________________________

Aug. 2009-Present Money Max Title Loan Alexandria, VA

Loan Officer

• Analyzed loan application of different applicants and approved them in consultation management

• Collected all necessary information and documents from customer regarding application

• Vehicle evaluation to confirm condition

• Answers phones, performs filing and other administrative duties

• Assists with maintenance with all office systems phones, computers, fax ,network printers and office supplies

Sept. 2007- Feb. 2008 Burlington Coat Factory Houston, TX

Cashier/Sales Associates

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

• Communicate customer requests to management.

• Maintain orderly appearance of register area and supplies stocked.

• Any other tasks as assigned from time to time by any manager.

EDUCATION________________________________________________________________________

2009 San Jacinto College Houston, TX

2008 C.E. King High School Houston, TX

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