Manager Office

JEANETTE ROONEY

** ********** **** • Bronxville • New York • 10708 • Phone: 914-***-****

**************@*******.***

PROFESSIONAL PROFILE

Familiar with the practices and processes of higher education, following FERPA guidelines; Comprehensive knowledge of academic advisement, financial aid processes, and degree audits for all undergraduate majors; Proficient in Banner, Excel, Power Point; Proven strategic problem solving, multi-tasking and critical thinking skills; Demonstrated leadership and strong relationship-building skills; Successful manager of student workers; Experienced in Individual Educational Plans and 504 accommodations.

EDUCATION

University of Phoenix, Denver, Colorado

•Master of Arts: Educational Counseling, June 2005

Montana State University, Bozeman, Montana

•Bachelor of Science: Elementary Education, December 2000

CERTIFICATIONS

Connecticut School Counselor; Grades K-12

New York School Teacher; Grades K-6

PROFESSIONAL EXPERIENCE

2009-2011 Senior Academic Advisor/Community Services Coordinator, Mercy College Bronx, NY

Evaluate and articulate academic and ACE (military) transcripts; Schedule students for courses needed in their major; complete book vouchers; set up accommodations for disabled students; explain financial aid process; Prepare degree evaluations and retention reports; Meet with students weekly to discuss academic, financial, and personal issues. Academic skills coaching and ongoing orientation for freshman and transfer students; review of academic plans for probationary students; counsel/coordinate referrals to the school psychologist or outside agencies as necessary; assist students in financial planning actively with the Financial Services, the Bursar’s office and family members; Review student records with Registrar’s office and the Office of Admissions to ensure accuracy of all student records; Collaborate with division chairs to ensure accurate dissemination of information through workshops; Responsible for organizing community events such as AIDS Walk, Clean-up Day, working with local agencies such as The Department of Homeless Services, The Administration for Children Services, and collaborating with students to participate in Domestic Violence Awareness.

2006-2008 Academic Advisor, College of Westchester White Plains, NY

Admitted students into degree programs, advised students of majors offered; scheduled courses each semester, provided scholarship information, kept in close contact with students whose GPA was under a 2.0; met with them weekly and have a plan to pass classes (learning center, tutoring). Responsible for student caseload management, progression, retention, and reentry. Developed positive working relationships and rapport with student case load.

2002-2005 Academic Advisor, University of Phoenix Denver, CO

Contacted students to establish rapport and determine motivation; schedule students in all majors for classes every semester, assisted with adding and dropping classes, rescheduling failed classes, completed degree evaluations during each meeting with students. Helped with FASFA and followed FERPA guidelines.

2000-2002 First Grade Teacher, Christ The King Denver, CO

Encouraged a sense of curiosity and a deeper understanding of interdisciplinary subjects through thematic study. Enhance student academic and social growth by using varied activities and teaching strategies. Incorporate students’ prior knowledge to further enhance learning objectives.

**References Available Upon Request**

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