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Sales Manager

Location:
Chicago, IL, 60632
Salary:
10.00
Posted:
August 09, 2012

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Resume:

DENISE SIDES

**** ***** ***** **. *******, IL ***32

773-***-****

c79cv7@r.postjobfree.com

EXPERIENCE: DEX One R.H. DONNLLEY (formerly DonTech) October 1980-July 2011

Sales Support Specialist ~ (2009 - 2011)

• Reviewed contracts and copy for accuracy

• Maintain clear knowledge of company brand, product line, including all policies, procedures and workflows.

• Review & update/correct customer information and advertising content in system and on intra-departmental forms.

• Effectively manage the sales close process: Credit Deadlines, Product Deadlines & other key dates

• Check customer listings for accuracy-processed forms to make corrections, submitted to appropriate Telco Company.

• Answer Incoming customer calls: respond to customer inquiries and concerns.

• Assist in trouble-Shoot technical and system issues for Sales Department.

• Initiate Track & Finalize requests on behalf of marketing consultants to cross-departmental counterparts & Clients.

• Served as back-up to Division Operations Manager

Credit Support Analyst ~ Tinley Park, Illinois, (2007- 2009)

• Supported 50 Marketing Consultants & Sales Managers on a daily basis

• Effective assessed credit risk and client (current and potential) options.

• Ensure policies and procedures accorded with the standards of the company.

• Pulled, Distributed & Monitored Crystal Reports and Created Spreadsheets: New, Increase, Supplemental report, Chargeback Report & HOT Report.

• Liaison between Marketing Consultants, Sales Management & Credit & Collections (Kansas).

• Process payments submitted by Marketing Consultants.

• Process Credit Applications, Bill of Sales changes submitted by Marketing Consultants.

• Served as back-up to Division Operations Manager

• Selected for Temporary Assignment ~ 5 months Las Vegas, NV office supporting Marketing Consultants.

Assignment Analyst ~ Chicago, Illinois (2005-2007)

• Processed transfers of accounts requested by Manager

• Reassign accounts from one representative to another.

• Kept a daily file of pending transfers

• Served as back-up to Division Operations Manager

• Participated in testing for the Company Wide System Conversion.

• Selected as the sole participant to pilot a new administrative position to support High Ranking Marketing Consultants

SALES ADMINISTRATIVE ASSISTANT III ~ 2000 – 2005

TELEPHONE SALES REP (NON-COMMISSION) ~ 1996 – 2000

SALE ASSISTANT EXPEDITOR ~ 1992 – 1996

COPY EDITOR ~ 1990 – 1992

SALES ADMINISTRATIVE ASSISTANT II-1980 -1990

Education: Thornton Township High School Harvey IL 1976



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