Sales Manager
Resume:
San Jose, CA *****
**********@*****.***
Jenny Kim
Objective
I am a result oriented professional with management, operations, sales and visual merchandising experience looking to advance within the company. I will bring my extraordinary leadership skills, natural born business mind and positive personality to contribute to your company. Always practicing to lead by example and ensure the execution of all safety, security, quality and store operations policies as well as payroll management, cost reduction strategies and problem solving skills.
Area of Expertise
Marketing
Leadership Skills
Clientele
Communication
Visual Merchandising
Professionalism
Teambuilding & Training
Problem Solving Skills
Experience
Oct' 11- Apr'12 Joe’s Jeans Milpitas, CA
Store Manager
Successfully turned challenging store to double-digit increase within 2 months.
#1 Sales within the company for Black Friday
Evaluate the store needs and opportunities for areas of focus.
Compose a training guideline for staff including management team.
Increased conversion from 5% to 12% in 4 months.
Create business templates for entire company including schedule, sales ledger, charge-send forms, ect.
Create and implement clientele system with a 90% increase in capture rate.
Build and maintain ongoing relationship with clients by contact, email and postcards.
Increased ADS from $80 to $115
Daily practice with sales team for communicating and interacting with clients.
Retrained and developed a strong sales team including management team.
Participate in all marketing opportunities to represent the brand.
Provide a environment of positive and friendly attitude.
Nov'09-Oct'11 MaxStudio.com, Inc Santa Clara/Milpitas, CA
Store Manager
Successfully opened new location with a top sales record within company.
3 consecutive years with #1 sales within the company for Black Friday.
Exceeded 1st year plan by 4% increase.
Ongoing practice to increase UPT, SPH and conversion.
Participation on all marketing opportunities within the area to promote the brand.
Execute all aspects of operation, including policies and procedure, expense control, sales goal, LP and HR.
Implemented inventive methods and creativeness in order to drive sales.
Create and provide floor set and window directive to all outlets in Northern California.
Evaluate business, forecast sales and strategize payroll based on current trends.
Create action plans to increase profit and control variable expenses.
Conduct Company staffing guidelines, including recruiting, interviewing, hiring, training, orientation, counseling, and terminating.
Hire and developed well train, sales driven and clientele oriented sales team.
Communicate with allocation team to maximize business opportunity.
Monitor and demonstrate the importance of inventory control.
Provide Weekly Trading Report to review business with CFO.
Monthly Store Meeting as well as Corporate Meetings to contribute to company’s growth.
Build a strong and professional management and sales team that proudly represented the brand.
Apr' 07-Oct'09 A’gaci, LLC Milpitas, CA
Store Manager
Successfully opened first store in Northern California.
Directed inventory management, merchandising, loss prevention, customer servicing and sales activities for entire operation.
Team work and customer focused management style enabled facility to constantly achieve targeted revenue production.
Create and maintain visual presentation including; extensive product merchandising and display techniques, fashion assistance and retail administration, develop ideas or plans for displays or window props, execute quarterly floor set,
Maximize floor coverage with allotted payroll hours.
Provide additional support to CEO for company success.
2006-2008 Macy’s West San Jose, CA
Group Sales Manager
Managed RTW including Impulse and I.N.C. departments
Accomplished to turnaround underperforming team and department to top sellers.
#1 Rewards Card as a department.
Built client relations which resulted in successful pre-sales and events.
Promote I.N.C. fashion show event.
Quarterly reviews of employees.
Monthly training for product knowledge.
Monitoring of entire store at.
Manage 100+ employees
2003-2006 Marc Ecko, Corp Hayward/Milpitas/Gilroy, CA
Northern California, Area Manager
Led the Grand Opening of first full price store in CA including; floor planning and inspection with contractor, scheduling meetings for construction planning, development of 8 member management team, job fair for 23 sales team, receiving and processing of first initial setup, fixture mapping, delegating and assigning area per team for smooth setup, POS setup, window display, merchandising to company standard and successfully preparing team for grand opening.
Promoted to an Area Manager Position within 6 months to manage 3 additional stores.
Analyzed and researched area to apply marketing that will have result.
Resulted with a 11% increase to plan.
2001-2003 Forever 21 San Jose, CA
Store Manager
Operate store of 30+ employees.
Profitably led all aspects of operation, including inventory margins, loss prevention, quality control, profit and loss analysis, cash handling, visual merchandising and customer servicing.
Significantly improved sales and overall profitability by identifying purchasing trends and developing strategies that quickly respond to customer demands.
Coached and mentored sales associates on effective servicing techniques and product knowledge, resulting in improved satisfaction and maximized sales
Education
2001-2003 AA in Music Foothill College Palo Alto, CA
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