Shawanda Graham
Dallas Tx, 75231
***********@*****.***
OBJECTIVE
To obtain a position where strong organizational skills and a high degree of enthusiasm can be fully utilized
SKILLS
Multi-tasking, Effective verbal and written communication skills, ability to meet and exceed all expectations, good with hands-on work, Computer Literate, Management Skills and Leadership abilities. Great Customer Service Skills, Work well with others.
Experience
Agape Home Health Care 2012-Present Richardson, Texas
Health Care Provider
• Responsible for Meals
• Housekeeping
• Bathing
• Entertainment
Dallas Housing Authority 2010
Dallas, Texas
File Clerk
• Filed Documents
• Pulled Documents (when requested)
AppStar Financial Service 2009-2010
Dallas, Texas
Customer Service Representative
• Appointment Setter for Credit Cards
• Schedule Appointments for individuals to receive service
PDS (Precision Dialing Systems) 2008-2009
Richardson, Texas
Customer Service Representative
• Appointment Setter for Health Insurance
• Received incoming calls
• Scheduled appointments for individuals to receive service
Encore Payment Systems 2007-2008 Richardson, Texas
Customer Service Representative
• Appointment Setter for Credit Cards
• Received incoming call
• Scheduled appointments for businesses to receive service
Apple Tree Court Assisted Living 2001-2002 Richardson, Texas
Head Cook
• Responsible for creating Menu’s for the week
• Preparation of meals
• Ordering supplies
• Inventory
• Overseeing assistant cooks
• Cleaning
• Timekeeping
Kingsley Oaks Assisted Living 2000-2001
Dallas, Texas
CNA
• Responsible for Meals
• Housekeeping
• Bathing
• Entertainment
Self employed 1990-2005
Dallas, Texas
Wanda’s Cleaning Services
• Scheduled Appointments for cleaning services
• Responsible for cleaning inside of homes (Kitchen, Bathrooms, Rooms etc.)
• Spring Cleaning when requested
• Special Event cleaning when requested (for parties etc.)
EDUCATION
1981 Wilmer Hutchins High School – Diploma
2004 El Centro College – 15 hrs Culinary Arts
2006 Richland Community College – 20 hrs Culinary Arts
2011 El Centro College- 15 hrs Culinary Arts
Shawanda Graham
8910 Park Lane. # 273
Dallas Tx, 75231
***********@*****.***
OBJECTIVE
To obtain a position where strong organizational skills and a high degree of enthusiasm can be fully utilized
SKILLS
Multi-tasking, Effective verbal and written communication skills, ability to meet and exceed all expectations, good with hands-on work, Computer Literate, Management Skills and Leadership abilities. Great Customer Service Skills, Work well with others.
Experience
Agape Home Health Care 2012-Present Richardson, Texas
Health Care Provider
• Responsible for Meals
• Housekeeping
• Bathing
• Entertainment
Dallas Housing Authority 2010
Dallas, Texas
File Clerk
• Filed Documents
• Pulled Documents (when requested)
AppStar Financial Service 2009-2010
Dallas, Texas
Customer Service Representative
• Appointment Setter for Credit Cards
• Schedule Appointments for individuals to receive service
PDS (Precision Dialing Systems) 2008-2009
Richardson, Texas
Customer Service Representative
• Appointment Setter for Health Insurance
• Received incoming calls
• Scheduled appointments for individuals to receive service
Encore Payment Systems 2007-2008 Richardson, Texas
Customer Service Representative
• Appointment Setter for Credit Cards
• Received incoming call
• Scheduled appointments for businesses to receive service
Apple Tree Court Assisted Living 2001-2002 Richardson, Texas
Head Cook
• Responsible for creating Menu’s for the week
• Preparation of meals
• Ordering supplies
• Inventory
• Overseeing assistant cooks
• Cleaning
• Timekeeping
Kingsley Oaks Assisted Living 2000-2001
Dallas, Texas
CNA
• Responsible for Meals
• Housekeeping
• Bathing
• Entertainment
Self employed 1990-2005
Dallas, Texas
Wanda’s Cleaning Services
• Scheduled Appointments for cleaning services
• Responsible for cleaning inside of homes (Kitchen, Bathrooms, Rooms etc.)
• Spring Cleaning when requested
• Special Event cleaning when requested (for parties etc.)
EDUCATION
1981 Wilmer Hutchins High School – Diploma
2004 El Centro College – 15 hrs Culinary Arts
2006 Richland Community College – 20 hrs Culinary Arts
2011 El Centro College- 15 hrs Culinary Arts
Shawanda Graham
8910 Park Lane. # 273
Dallas Tx, 75231
***********@*****.***
OBJECTIVE
To obtain a position where strong organizational skills and a high degree of enthusiasm can be fully utilized
SKILLS
Multi-tasking, Effective verbal and written communication skills, ability to meet and exceed all expectations, good with hands-on work, Computer Literate, Management Skills and Leadership abilities. Great Customer Service Skills, Work well with others.
Experience
Agape Home Health Care 2012-Present Richardson, Texas
Health Care Provider
• Responsible for Meals
• Housekeeping
• Bathing
• Entertainment
Dallas Housing Authority 2010
Dallas, Texas
File Clerk
• Filed Documents
• Pulled Documents (when requested)
AppStar Financial Service 2009-2010
Dallas, Texas
Customer Service Representative
• Appointment Setter for Credit Cards
• Schedule Appointments for individuals to receive service
PDS (Precision Dialing Systems) 2008-2009
Richardson, Texas
Customer Service Representative
• Appointment Setter for Health Insurance
• Received incoming calls
• Scheduled appointments for individuals to receive service
Encore Payment Systems 2007-2008 Richardson, Texas
Customer Service Representative
• Appointment Setter for Credit Cards
• Received incoming call
• Scheduled appointments for businesses to receive service
Apple Tree Court Assisted Living 2001-2002 Richardson, Texas
Head Cook
• Responsible for creating Menu’s for the week
• Preparation of meals
• Ordering supplies
• Inventory
• Overseeing assistant cooks
• Cleaning
• Timekeeping
Kingsley Oaks Assisted Living 2000-2001
Dallas, Texas
CNA
• Responsible for Meals
• Housekeeping
• Bathing
• Entertainment
Self employed 1990-2005
Dallas, Texas
Wanda’s Cleaning Services
• Scheduled Appointments for cleaning services
• Responsible for cleaning inside of homes (Kitchen, Bathrooms, Rooms etc.)
• Spring Cleaning when requested
• Special Event cleaning when requested (for parties etc.)
EDUCATION
1981 Wilmer Hutchins High School – Diploma
2004 El Centro College – 15 hrs Culinary Arts
2006 Richland Community College – 20 hrs Culinary Arts
2011 El Centro College- 15 hrs Culinary Arts