Registered Nurse Customer Service
Resume:
Valari Bennett
**** ***** **** ** ****, TX ***** Phone#: 915-***-****
Email: *.******@*****.***
Objective: To obtain a career to which I may implement the nursing process to give exquisite patient care while following the lead of a registered nurse or supervisor.
Education: 05/2009-08/2010 Anamarc College El Paso, TX
Licensed Vocational Nurse
08/2005-08/2006 Western Technical College El Paso, TX
Certification of Completion in Medical Assisting
08/2001-06/2003 CCTE El Paso, TX
Health Science Technology
08/1999-06/2003 Irvin High School El Paso, TX
High School Diploma
Skills: Anatomy and Physiology
Clinical: CPR and First Aid, Vital signs and head to toe assessment. Ambulating patients, administering medications through all routes, monitoring for side effects and adverse reactions. Range of motion for patients, documenting patient care. Inserting IV lines, urinary catheters/ placement, care of and removal of. PEG tubes, Mickey button and Nasogastric tubes/ insertion, placement, feeding, administering medications and cleaning. Wound care, hemo-vac placement, cleaning and removal. Wound dressings, cleaning and documenting all patient care. Venipuncture for labs, urine analysis, fecal occult blood testing and ESR testing.
Administrative: telephone etiquette, typing 65 wpm. Computer literate, familiar with Microsoft Word, and some knowledge in Excel. Filing charts and other documents. Typing professional written correspondence letters, memorandums and general transcribing skills. Appointment scheduling, organizing and maintaining medical records. Documenting in patient charts. Day sheets and general book keeping as well as billing with CMS 1500. General coding with ICD9, CPT, and HCPC’s books.
General: Multitasking and working well under pressure, able to learn new skills quickly and efficiently in a fast paced environment. Flexible with scheduling, and always willing to stay overtime with little or no notice. Excellent customer service and patient satisfaction, able to work well with any group and employees always welcoming a new challenge to enhance my problem solving skills and my career as a nurse.
Experience: 07/2006-08/2006 Planned Parent Hood (NE) El Paso, TX
Extern Student/ Medical Assistant
Duties include answering phones, scheduling appointments and filing charts. Inputting patient information into the system, making new charts and hanging out patient information packages. Assisting with laboratory procedures. Pregnancy testing with both urine and serum. Phlebotomy and vital signs. Filling out laboratory requisitions. Preparing exam rooms and patients for exams. Assisting with gynecological examinations. Logging pharmacy prescriptions and autoclaving.
08/2006-04/2007 Alternatives Centre El Paso, TX
Reception
Duties include front desk reception, answering phones, scheduling appointments, taking patient inquiries, organizing patient wait list. Doing patient follow up calls, and organizing companies QA information. Patient admissions; registering patients, creating patient charts, requesting medical records, keeping all charts in chronological order. Auditing charts for signatures, treatment plans and doctors orders. General billing, posting payments into the Visionary software. Doing urine analysis on patients, submitting samples to Quest Diagnostics Labs, submitting urine samples of probation clients. Taking vital signs and Nursing Notes and charting them. Going over nursing assessments with new patients. Patient transporter; picking up adolescent patients and bringing them back to the center. Head of Antibuse Treatment; requesting and faxing patient information, administering Anitbuse medication. Checking medication cabinet and discarding expired medication.
05/200*-**-**** Talecris Plasma Resources El Paso, TX
Phlebotomist II
Performing venipunctures on plasma donors. Preparing site and cleaning properly prior to use. Use of needles ranging in gauge sizes 18-23. Taking out SPE samples for new donors and those with abnormal results. Reading and reviewing donor charts thoroughly prior to performing any actions on donors. Use with Hemonetics PCS2 machines, programming, resetting when malfunctions occur, daily, weekly and monthly cleaning as well as daily calibration of the machines. Aiding in minor medical care for donor with minor reactions. Fixing needle site and needles for donors whose process was not progressing well as well performing resticks on donors. Thoroughly checking soft goods prior to use and discarding of them properly after their use. Discontinuing donors one the procedure is finished and dropping off plasma in the drop off zone. Documenting concurrently in charts and PCS2 logs any actions taken on donors and reporting it to QA. SOP training as well as CGMP training.
Vista Hills Health Care Center
11/17/2010 – 01-15-2011
LVN/ Charge Nurse El Paso, TX
Skilled nursing facility, performing admission assessments, discharge teaching to patients and families. Administering medications via oral, transdermal, subcutaneous, intramuscular, IV and per rectum, and monitoring for side effects and/or adverse reactions. Quarterly assessments, weekly skin assessments, reporting to physicians any change in condition and documenting accurately in residents charts. Nebulizer treatments, breathing treatments, suctioning patients airway, administering enemas as needed, monitoring resident behaviors and keeping all residents safe at all times. Monitoring blood sugars for diabetic patients. Documenting in patient charts using Assessment, Problem, Intervention and Evaluation method, reporting to residents families/contacts any change in medication, treatment or condition. Patient education, participating in resident activates, monitoring dinning room while residents eat meals for aspiration or any other complications. Communicating with other staff members and or facilities about patients care to render the best possible care.
El Paso LTAC Hospital
LVN El Paso, TX
Long term acute care for mainly the geriatric population. Assisting in admission process for the charge nurse. Daily physical assessment of patients, monitoring disease process and progress of healing. Initiating intravenous access and maintaining patency, working with a variety of long term venous accesses such as CVP, PICC, IJ, and lines and maintaining patency. Initiating and monitoring IV fluids and IV medications, administering medications to patients while ensuring the 7 rights of medication administration, and maintaining HIPPA and privacy policies. Communicating with patients, family’s doctors and other members of the collaborative teams such as physical, occupational, and respiratory therapists. Wound care, dressing changes, wound vac placement and removal. Working with enteral feeding systems, such as PEG, NG and TPN inserting NG tubes. Placing Foley catheters and maintaining patency, changing ostomy sights and maintaining patency. Monitoring administration of blood products, drawing and collecting ordered labs and filling out lab requisition forms properly. Monitoring patient and maintaining safety at all times, reporting and documenting incident reports, reporting to charge nurse any deviations from care plans and or updates to patient care. Reviewing charts and medication administration logs and comparing orders to up hold current orders.
Absolute Home Health
LVN El Paso, TX
Home health nursing, going to patients homes to give care. Wound care dressing changes and weekly measurements, weekly physical and skin assessments for patient wellness and monitoring of wound healing process. Monitoring disease process, reporting, documenting all events with patients and caregivers. Assessing patients level safety and social support in the home and the ability to care for self. Administering medications as prescribed via all routes, and monitoring patients for adverse reaction and or side effects and appropriately handing the issue while staying in scope of practice as an LVN. Reporting to supervisors and doctors’ offices and new lab values and making changes as necessary to patient care plans. Electronically documenting patient care and making changes or reporting incidents. Monitoring blood glucose and insulin administration as well as weekly PT/INR results for patients as needed. Taking vital signs with each visit and communicating with patients and care givers about doctors’ appointments and any new orders from each visit.
Languages: Fluent in English/Spanish (speak, read, and write)
Certifications: Licensed Vocational Nurse Certified CPR and First Aid IV Certified
Achievements: Graduated Valedictorian of LVN class with a grade point average of 3.56
References: Available upon request.
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