CNA

COLLEEN E. O’DONNELL

*** ****** **

FOUNTAIN, COLORADO 80817

********.***@*******.***

719-***-****

Education and Qualifications

• Academy of Medical Health and Science, Colorado Springs, CO January 2011

• Fountain Fort Carson High School, graduated 1999 with 4.0 GPA

• Proficient in Microsoft Office; Word, Power Point, Excel and Form Flow

• Types 55 wpm, proficiently, excellent communication skills, both written and oral

• Certified Notary

• Certified Nurse Aide

Experience

July 2007 – Oct. 2009 Good Guys Auto Colorado Springs, CO

Office Manager 719-***-****

• Administrative and specialized duties for the shop and CEO

• Coordinates with local businesses to gather data and titling actions

• Analyzes data, feeder reports, and budget from various sources within the shop

• Receives and inputs accounts payable and accounts received

• Verifies correct cost category and accounting codes are utilized

• Employs various types of application software to complete assignments

• Establishes and maintains administrative records, files, report preparation

Jan. 2002 – Dec. 2009 Fountain Lounge Fountain, CO

Manager/Bartender 719-***-****

• Responsible for beverage sales following company policies and guidelines

• Responsible for the proper accounting and recording of all sales

• Schedule all employee training, and education for those in sales and service

• Responsible for maintaining equipment, and promotions

• Maintains and updates sales records and reports as required by company policy

• Safety and Environmental Protection Policy and procedures

July 1998 – Jan. 2002 Southwest Plumbing & Heating Fountain, CO

Office Manager 719-***-****

• Responsible for prioritizing, directing, supervision, and service calls to customers

• Utilizes training to educate and assist CSR’s, Dispatchers in service, finance and customer relations

• Follows company training for accurate customer service and employee relations

• Knowledgeable to the concept of flat rate pricing and assistance to its use

• Analyzes office operations such as bookkeeping, payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services

• Maximizes office productivity through proficient use of software applications

• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records, plans office layout, develops office budget, and initiates cost reduction programs

• Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness

• Qualified OSHA liaison

REFERENCES

• Kathy Shantz 719-***-**** Professional

• Judi Nelson 719-***-**** Professional

• David Anderson 719-***-**** Personal

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