Self Motivated; Very Organized
Resume:
Teresa Travis
Burns, TN *****
*************@*****.***
Objective: Dedicated business professional with strong analytical and interpersonal skills, very organized and goal oriented, seeking management position.
Work History:
Ford Motor Company – May 2001 to Present
Team Leader/Trainer - Extensive work in customer service, problem solving, call center environment, organization of daily tasks; administrative duties, including but not limited to travel arrangements, planning of meetings, Excel, Word and Power Point; collection of past due accounts, negotiation of payment arrangements and late fees. Participation in team building skills and motivation, also have quality assurance training. Currently facilitator of training classes and team meetings.
Staffing Solutions – February 1999 – May 2001
Contract work with Internet Service Providers –dial up support – help desk environment – IBM PC's hardware and software diagnostics, Windows NT, Windows 95/98, AS400 support receptionist, 12 phone lines, administrative duties, including but not limited to Excel, Word and Power Point.
First Union National Bank - August 1991 – January 1999
Consumer Banker/Loan Officer – Solid experience in sales and loans, excellence in customer service, financial planning, budget development and forecasting; management of employees, define issues and propose solutions; accounts payable, title preparation and filing of collateral documents.
Education: Volunteer State Community College
Nashville State Technical Institute
Nashville College of Medical Assistance
• Licensed Medical Assistant
• Proficient in Medical Terminology
American Institute of Banking
• Consumer Lending Certified
• Commercial Lending Certified
Achievements: People to People Ambassador
Leadership Dickson County – Alumni Treasurer
Dickson Good Morning Rotary Club – Treasurer
Notary Public at Large – Tennessee
References: Available upon request.
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