Project Manager / Business Analyst

Alla Moldavskaya

**** **** *****, ******** *******, Illinois 60070 847-***-**** ||

********@*****.***

PROFESSIONAL SUMMARY

Creative, results-oriented Business Analyst and Project Manager with extensive experience in software application development, system integration, data and software conversion.

Experience in major diverse industries, including insurance, finance, banking and manufacturing.

Experience managing geographically distributed and culturally diverse work-groups and outside vendors.

Proven ability to blend best development practices and methodology with information systems knowledge to solve complex business problems.

Background includes data gathering, business requirements documentation, systems analysis and design and directing project implementation.

Strengths in quality assurance testing, trouble-shooting and post-implementation analysis and support.

Ability to prioritize multiple tasks effectively. Ability to multi-task in a fast paced environment and handle multiple issues at one time.

Committed team player with proven ability to meet and exceed goals and deadlines and to build collaborative working relationships with all employee levels and strong analytical, interpersonal, and leadership skills.

TECHNICAL EXPERTISE

Extensive knowledge and experience in designing, implementing, supporting and troubleshooting complex business systems using COBOL, COBOL II, CICS, AS400, ISPF templates, DB2 stored procedures, IMS, VSAM, DB2, SQL, JCL on OS/MVS, CA-7/11, IBM Utilities, UNIX Operating Systems, NDM, Xpediter, Changeman, Endevor.

Working knowledge of SDLC, Visual Basic, Access, MS Excel, Visio, MS Project Server, MQ Series, PowerPoint, MS Word, Lotus Notes, TIBCO messaging, Use Cases, Agile, SCRUM, PRISM, SAS, Fix Protocol, HTML, .NET, ITIL, Oracle, Primavera, JAD.

PROFESSIONAL EXPERIENCE

JP Morgan Chase, Chicago, IL (Consultant)

Commercial Card Migrations 2010 - 2010

For migrations and upgrades of the existing application utility platforms:

Analyzed existing functional requirements of the Commercial Cards data processing objects.

Created FRD analytical documents, gap analysis.

Represented suggestions to the business and technical systems group.

ALLSTATE Insurance, Northbrook, IL

Business Analyst and Project Manager, Commercial Property 2006 – 2009

Upgraded major systems that increased the profit by $500K, added functionality to the Production users’ machines, created and updated user friendly input screens.

Partnered with business sponsors and clients to understand business priorities and requirements.

Maintain traceability of requirements through out project life cycle.

Managed setting goals, objective and timelines for a given work effort with 15-member project team, monitoring and tracking project budget, reporting changes to requirements through defined change management process, resourced planning.

Assisted in conducting research and analysis to understand and document key issues and risks.

Created test plans, completed the testing and prepared reviews, provided the test results to clients for approval.

HSBC, Mount Prospect, IL

Business Analyst for Credit Risk and Global Decision Engine 2000 – 2006

Lead analyst responsible for participating in Banking, Consumer Lending, Credit Card Services, Auto Finance and Insurance Business Unit Projects.

Successfully delivered over 200 global projects with diverse international teams.

Designed and wrote specifications for the major projects and assigned tasks to Off-Shore programmers.

Exceeded on time goals by overseeing assignments, walkthroughs, testing, installation and information security.

Built interfaces with outside vendors and credit unions, researching connectivity issues.

Met with business units to translate their objectives into specific requirements.

Researched problems and recommend solutions.

Managed pre and post release expectations; coordinate defect & change requests raised.

Provided 24/7 on-call support resulting in increased system stability and customer satisfaction.

Computer Resource Solutions, Itasca, IL

Consultant, Maintenance project in Allstate Insurance 1998-2000

Completed the coding and changing of the programs and copybooks for merging variable data with the fixed text in printed insurance policies.

Tested data and compared the results for the projects.

Researched and solved the problems.

Odessa Toy Factory, Odessa, Ukraine

Sr. System Analyst 1992-1994

Responsible for the development of Customer Information System that provided users with on-line information, data processing and reporting.

Managed a team of technology resources (employees and contractors) and the selected vendors to meet timelines and ensure successful completion of the project.

Partnership with the business groups and technology teams, providing continuous communication of the practical implications of business decisions, issues and plans to business and technology teams.

Managed projects across multiple groups under tight deadlines, provided integration between systems and provided management reports.

EDUCATION

Bachelor Degree in Economics of Industry

Odessa Economic University, Odessa, Ukraine

Odessa Computer School, Odessa, Ukraine

Courses included COBOL Programming, System Analysis and Development

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