Professional Sales Representative / Account Manager

PROFILE

An ambitious and seasoned professional with a desire and proven ability to exceed sales quotas:

• Over seven years of strong inside/outside sales experience

• Master of presentations

• Called on Doctors, Hiring Manager, CTO’s CFO’s Presidents and other high level decision makers

• Extensive experience cold calling using phone and in-person in a respectful non-threatening manor

• Powerful but gentle closing abilities

• Passion for gaining/building personal relationships with clients and judge success by repeat business

• One of twenty chosen to attend the American Institute of Medical Sales out of the 8,000 candidates that applied. Successfully completed the advanced eight week course in orthopedic sales and technology including the following:

- Participated in over 40 hours of sales-specific roll plays

- Participated in dry and wet (cadaver) labs with orthopedic surgeons

- Learned several “Tricks of the Trade” to aid success

• Provide excellent customer service by maintaining the highest degree of courtesy, confidentiality and professionalism

• Able to lead teams as well as be a team player, including good decision making and motivational skills

• Able to master product knowledge and then turn around to present and educate peers and clients

• Responsible, dependable and able to multi-task

• Thorough knowledge of Microsoft Word, Excel and PowerPoint version 2010 and older

PROFESSIONAL SALES EXPERIENCE

The Armada Group – Santa Cruz/Silicon Valley, CA

Account Executive Oct 11 – Present

Armada is a firm that provides On Demand Talent specializing in Software Development, IT and Project/Program Management. Goals are in place to broaden client base with regard to hiring managers and increase number of headcount/consultants on billing.

• Responsible for growing customer base within our existing clients as well as bringing on new companies/clients

• Generating meetings with hiring managers, gathering requirements, relaying the requirements to the recruiters and then delivering/selling strongly matched candidates back to the hiring manager

• Focused development of larger accounts while prospecting new ones

• Utilized CRM tools to research customers that have been out of touch and to reestablish relationships with them as well as various other prospecting tools such as LinkedIn, Twitter and attending Meetups

• Grew currently hiring managers by 29% and responsible for 22% of current workable jobs

• Proven reliability and follow-through and someone to depend on

Verizon Wireless – Santa Cruz, CA

Retail/Small Business Sales Representative Oct 10 – Oct 11

Focus on providing outstanding customer service, contribute to business building opportunities and promote enthusiasm and pride in work. Provide constructive feedback on performance and offer ideas for improvement and growth in the industry.

• Often recognized for my strong ability to provide growth while maintaining key metrics

• Won numerous prizes on account for performance excellence including: court-side tickets to Lakers vs. Warriors game, Motorola Xoom, HTC Thunderbolt and many RYA’s

• Took on roll of Small Business Champion to hold weekly conference calls with all Store Managers and other high business growth sales reps in the district with ideas on how to further excel in small business growth

• Repeatedly ranked within top 10 in district

• 17/25 Surveys received from hire are promoters on the NPS site (Score of 9 or 10 req. for promoter score)

Med Tech Care LLC – Sacramento, CA

Regional Sales Consultant Nov 09 – Sep 10

Multiple surgical product lines, Hospitals, Acute Care, LTC, Assisted Living, Nursing/Rehab, Rehabilitation devices, instruments, Wound Care, Biologics, disposable accessories to: Plastic, Reconstructive Surgery, and Podiatry.

• Rookie of the 1st Quarter 2010

• Long Term Care, Assisted Living, Skilled Nursing, Diabetes, Wound Care, HBOT

• Assisted in presentation which led to closing Kaiser to use our service for HBOT

• Contract Negotiations/C-level Relationships/ with suppliers, hospitals directly

• Managed three outside sales representatives

Synergy Orthopaedic Systems Inc. (Biomet Dist.) – Sacramento, CA

Sales Representative Aug 09 – Nov 09

Hired for sales of Joint Replacement products as well as sports medicine and biologics. Led several cases in the O.R. including Knee, Hip, and Shoulder Replacements, as well as cases involving Humeral/Femoral Head Resurfacing, Podiatry, Sports Medicine and Biologics. Performed extensive profiling of Hospitals and Doctors in Northern California.

• Cold Called in a respectful non-threatening manner which resulted in the following:

- Grew the Sports Medicine Line by 20% during 3rd month, $7,200 growth

- Recruited two high volume doctors to train at a facility in Southern California

• Gained experience selling/training alongside tenured Medical Device Sales Reps

AT&T – Sacramento, CA

Sales Consultant Feb 04 – Mar 09

Worked on the floor directly with customers and outside B2B sales to fulfill communication and entertainment needs. Products and services sold include: Wireless phones, Dish, AT&T advanced TV, High Speed Internet and Home Phone services. Responsible for meeting quota requirements and maintaining strong knowledge of new wireless and wire-line products, accessories, pricing plans, promotions and service features of AT&T as well as its competitors. Created product value by building report with customers and businesses while knowledgeably responding to inquiries regarding billing issues, payments, upgrades, trade-ins, service changes, returns and malfunctions/technical issues. Educated and engaged customers through product demonstrations.

• Repeatedly exceeded quota requirements

• Power Ranked #1 in entire West Region February 2009

• Consistently hit a minimum of 120% to quota with 2008 at 147% to quota

• Top 10 percentile at store with 22 sales reps

• Numerous awards from AT&T for outstanding sales performance, including but not limited to:

- Regularly attended Achievers Luncheons for outstanding sales performance

- Employee of the Month in July 2004

- Invited regularly to attend major league baseball games in the AT&T suite as reward for performance excellence

• Only employee in AT&T store to receive excellent values for every criteria in a yearly review, 2004

EDUCATION AND TRAINING

• American Institute of Medical Sales, Memphis, TN. – 04/2009 – Training in Anatomy, Medical Device and Sales

• California State University of Sacramento, CA – 06/2008 – Bachelor’s Degree in Business Marketing

• San Joaquin Delta College, Stockton, CA - General Education 06/2005

REFERENCES

Available Upon Request

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