Customer Service Manager

Objective

To obtain long term employment with growth potential where I can contribute my hardworking ability and positive attitude.

Work Experience

LEAD PRODUCTION SUPERVISOR6/1984 - 2/2003 ULLMAN COMPANY, HAUPPAUGE, NEW YORK§ Time Cards on all 3 Shift Ready for Payroll Write overtime Schedule for each Employee Training in Employee on Safety Issues (OSHA) Responsible for keeping Packing Dept. up to date with shipment Product Setup all Plastic Thermo formers to work at their peak. Mold Changing and Purging Extruder for Weekend Shut Down, Modifying Machine and Upgrading for 100% Production Daily Production Report on 3 Shifts Keeping Track of all Molds to be Changed over Designs and Schedule mold for repairs, work closely with maintenance on scheduling Repairs and ordering parts for machines also work as a team with plant manager as apprentice. Locking up building on weekends, attendance and work performance, Q.C. INSPECTION APPROVAL. Experience in extrusion heat temps, water pumps, dies gauges settings screen changer, cylinder EXP. P.I. and All Thermoforming feeder root computer training in P.L.C., a lot more duties.

SCHOOL SAFETY SECURITY GUARD8/2004 - 9/2007 WILLIAM FLOYD SCHOOL; DISTRICT, MASTIC, NEW YORK§ Finger Printed for F.B.I. background Check and Board of Education background check Certified SECURITY GUARD 8 & 16 HOUR CLASS Training Security License to protect and Serve the Young People For Next Years to come.PRODUCTION SUPERVISOR Management 7/2006 – 5/2010 PURE TECH PLASTICS, EAST FAMINGDALE, NEW YORK§ Schedule Employees, Hands on Maintenance, Production Reports, Preventive Maintenance§ Packing list for shipment, purchase parts Production Manager 10/2010 – 1/2011 Angelica Linen Co, Hempstead, NEW YORK Responsible for overtime Schedule for each Employee daily attendance, calling on maintenance on up keep on tunnel wash, dryers, ironer. Worked in various dept. BOUNCER 4/2010 – Present EL Hueco Nightclub Sports Bar. Secure and protect property and all customers. I work on call when needed for special events.

Security Officer7/24/2011-1/25/2012 Stratus Security Inc.§ Experience in Metal Detection/ Hand Wand Detector.§ Loss Prevention officer§ At site P.C. Richard & Son

Profile:v An energetic individual with the ability to multi task in a fast-paced environment.v Dependable, and learns new concepts easily.v Works well with others as well as individually.v Pays attention to detail, and provides strong customer service skills.Education6/1983 Andrew Jackson High School, Queens Village, Queens, New York City§ High School or equivalent All up to date licenses Certificate in; 8 hr and 16 hrs. Class Loss prevention Certificate Fire Guard Certificate§ SkillsBilingual – Spanish Speaking –Currently Used - P.C.- Repairs, installing and Navigating software. - years exp.Volunteer- Guardian angles – 2 years got training in martial arts – kung –fu / judo / golden gloves boxing 6 months. References:Pedro Colon -- 631-***-**** Co-worker / Friend 13 YearsDebra Kashefski – 631-***-**** Friend 20 yearsFelix Rodriquez – 917-***-**** Co- worker / Friend 10 Years