Customer Service Medical Billing

*** ***** ***** ********* *******, AL ***** 256-***-**** **********@*****.***

Patricia Stewart

SUMMARY

Customer service focused and self-motivated professional with excellent interpersonal skills;

able to communicate effectively with others at all levels including patrons, patients,

professionals, colleagues, children, and students. Caring, committed, and hard-working with the

ability to multi-task and respond quickly to new challenges. Excellent phone and

communication skills with strong organizational capabilities.

PROFESSIONAL EXPERIENCE

Huntsville Christian Church Pre-School – Huntsville, AL 2003-present

Teacher

Educate by creative learning through Art, Music, Hands-On Crafts, and Story Time

Teach social skills and discipline

Prepare lesson plans that are age appropriate to teach social skills, language and

vocabulary development

Organize parties and fun days

Prepare letters or informative notes to go home to parents

Order supplies

Organize and equip my class with age appropriate toys and supplies

Stay at Home Mother 2000-2003

Retina Specialists of North Alabama - Huntsville, AL 1994-2000

Office Assistant

230 Kelly Ridge Boulevard Harvest, AL 35749 256-***-**** **********@*****.***

Registered patients in and out in a timely manner

Answered phones, scheduled appointments for patients and received doctor referrals

Pulled, prepared, filed and updated patient charts and information

Keyed data into computer to maintain office and patient records

Verified and filed patient insurance coverage

Registered and scheduled infant consults with the hospital

Ordered supplies for office

Performed medical billing

Opti-World (now Lens Crafters) – Huntsville, AL 1988-1994

Optometric Technician / Eyewear Consultant

Patient work up for Optometrist (Visual Fields Test, Glaucoma Test, Patient History,

Vision Test)

Received eyeglass orders, repaired and adjusted glasses, dispensed eye glasses and

contact lenses to patients

Pulled, prepared, filed and updated patient charts and information

Answered phones, scheduled appointments for patients and received doctor referrals

Checked patients out upon completion of exam, entered all charges and collected

payment

Maintained patient records, issued invoices, processed payments and obtained pre-

certification with insurance

Counted and balanced daily deposit; performed closing deposit at night

Performed medical billing and coding

McDonalds Restaurant – Huntsville, AL 1984-1989

230 Kelly Ridge Boulevard Harvest, AL 35749 256-***-**** **********@*****.***

Crew Member

Maintained high standards of customer service during high-volume, fast-paced operations

Communicated clearly and positively with coworkers and management

Handled currency and credit transactions quickly and accurately

Assisted management with inventory control and stock ordering

Built loyal clientele through friendly interactions and consistent appreciation

Resolved complaints promptly and professionally

Cross-trained and coordinated scheduling with team members to ensure seamless service

Took initiative to find extra tasks when scheduled duties were completed

EDUCATION

Southern Junior College – Huntsville, AL

Associates in Applied Science

REFERENCES

Available upon request

Contact this candidate