B Burruss

Benjamin E. Burruss

**** ************ ****

New Kent, VA 23124

804-***-**** home

**********@*****.***

Skills Summary

● Management/Supervision ● Freight Routing

● Customer Service ● Cost Analysis

● Team Player ● OS & D Processing

Professional Experience

Delivery Service Driver

Restaurant Technologies, Inc., Richmond, VA ● February 2008 – September 2009

• Delivered R.T.I. products in a safe, timely, and accurate manner.

• Provided exceptional customer service.

• Load and upload R.T.I. delivery trucks following regulations and guidelines.

Lead Customer Service Delivery Rep.

H.D. Supply, Richmond, VA ● November 2003 – August 2007

• Delivered and picked up packages from customers.

• Supervised all daily activities of customer service team, management support, and customer service and returns

Traffic Coordinator

Recall SDS, Richmond, VA ● July 2003 - November 2003

• Created productive and efficient route assignments to meet customer needs.

• Ensured the security of the facility.

• Supervised the activities and workloads of all drivers.

• Handled periodic customer inquiries.

Armored Transportation Manager

AT Systems, Inc., Richmond, VA ● December 2000 – March 2003

• Managed, hired, and trained employees.

• Staff development.

• Created productive and efficient route assignments to meet customer needs.

• Ensured the security of the facility.

• Reviewed sales proposals and handled periodic customer inquiries.

Dispatcher/Cashier

Brinks, Inc., Richmond, VA ● May 1986 – November 2000

• Supervised the activities and workload of all vault employees.

• Managed the coin vault processing and coordination of customer requirements.

• Handled periodic customer inquiries.

Computer Skills

Proficient with Microsoft Word, Excel, Novel Smart System, AS400, Microsoft Streets & Trips, and Map Point.

Qualifications

CDL Class B driver’s license with tanker endorsement.

Smith System Instructor (Driving Instructor).

References Available upon request.

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