Office Manager
Resume:
AMY F. ATKINS
**********@*****.***
PROFESSIONAL PROFILE
Organized, focused and goal oriented describe my work ethics. My employment history will reflect that I have demonstrated proficiency in the following areas:
Management
Business Best Practices
Team Player
PROFESSIONAL EXPERIENCE
August 2011-October 2011
Disaster Assistance/FEMA
Call Center Representative
- Answered incoming calls and responded to customer requests
- Took the initial registration for disaster relief victims trying to get financial assistance
- Informed customers of their eligibility for FEMA benefits
November 2005-Present
Distribution Specialist/Bindery Helper
RR Donnelley - Strasburg , VA
Responsible for the next part of producing the magazines on for my accounts some of the titles are Washington Post Magazine, Log Home Living and Old House Journal with about 25 more titles that I help with. All paperwork to produce these magazines are giving to me by several different Account Managers
Maintain constant communication with Account Managers for any changes in counts quantity or address changes of special office copy work
Maintain database for all information received for all monthly or weekly accounts
Responsible for the printing of all pallet ids and bag tags for the mailing of all customers' magazines and newsstand magazines.
Responsible for feeding the sigs into the machine that will in turn produce the magazines
June 2005-January 2006
Sales Associate
Shenandoah Video and Tan - Strasburg , VA
Responsible for processing new rentals & returns
Processed new membership applications
Responded to all customer inquiries
Reconciled daily cash receipts
June 2003-May 2004
Receptionist/Referral Specialist
Woodstock Internal Medicine - Woodstock, VA
Scheduled and coordinated all patient tests
Verified insurance and pre-certified patients with outside doctors
Entered all charges and money for billing claims to all insurance companies
Responded to all patient inquiries for eight (8) doctors
Provided administrative oversight of office
February 2002-November 2002
Patient Service Rep/Coder
Leesburg Sterling Family Practice - Leesburg , VA
Manage schedules and scheduled appointments
Entered all patient demographics and verified all insurance benefits
Responsible for CPT and ICD-9 Coding/Billing for nine (9) physicians
Provided administrative office support
June 2000-February 2002
Office Manager
Endocrine Associates - McLean , VA
Developed and executed recruiting plans as it related to administrative support and lab personnel by networking with industry contacts, association memberships and employees
Responsible for processing payroll
Govern all year-end W-2 activities
Preparation of special reports for management using as-hoc and standard reports.
Assure the proper processing of all fixed and voluntary deductions as well as liens, garnishments, and direct deposit requests.
Act in response to verification and inquiries for unemployment and other payroll-related data.
Primary liaison with accounting department
Ordered all office supplies
Maintained all office bills for the doctors and credit card account
July 1998-June 2000
Patient Service Coordinator/Back up Front Office Supervisor
Herndon Family Medicine - Herndon , VA
Managed and set appointments for multiple physicians
Entered all patient demographics and verified all insurance benefits
Responsible for CPT and ICD-9 Coding/Billing
EDUCATION
Office Specialist Certificate - June 1994
Central High School , Graduate, Woodstock VA - June 1986
REFERENCES AVAILABLE UPON REQUEST
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