Executive/Administrative Assistant

Stella M. Chan

** ****** **** • Syosset, New York 11791

516-***-**** Email ************@*****.***

WORK EXPERIENCE

FIRST CLASS AT UUCSR, MANHASSET, NY 3/2008 -11/2008

Administrative Assistant to Director/President

• Supervise staff of 50+ in Director's absence

• Prepared Site report weekly for Board members

• Maintained and updated employee , enrollment information using ProCare

• Interface with ECDG as necessary, doing banking and deposits.

• Ensure ratios are maintained in each classroom and adjust staff as needed

• Develop lesson plans to ensure development appropriate activities

• Assisted children activity to ensure safety

ROYCE INTERNATIONAL, JERICHO, NY 1/2007 - 2/2008

Executive Assistant to President

• Executed customer service and sales support.

• Monitored approximately 200 products in inventory and restock inventory as needed.

• Coordinated shipments with suppliers in China, India, Thailand and Korea, and between warehouses in Europe and US.

• Worked with head office in New Jersey for billing, purchase orders and shipments.

• Managed office and break room supplies, restocking when necessary.

• Arranged light travel arrangements for President, as well as any company guests.

• Handled light marketing duties through Goggle Adsense and Adwords, and Yahoo! Search Market and Sponsored Search.

• Used Zepol's TradeIQ to access data detailing U.S. import shipments from a variety of countries, which is used to see who competitors are buying from, find new leads, and analyze the market.

• Utilized Salesforce, a CMR software, to track leads and update customer information.

• Confirmed meetings and light scheduling.

• Updated customer information, as well as vendor information.

KKD CONSULTING, CAPE COD, MA 5/ 2005 - 12/2006

Administrative Assistant

• Handled telephone reception, took the appropriate messages and greeted visitors.

• Coordinated scheduling and booking appointments; made travel arrangements when needed.

• Invoiced clients, and handled Accounts Payable / Accounts Receivable.

• Distributed mail, maintained files and typed correspondence.

• Set up conference room for meetings.

• Created pamphlets using Adobe Photoshop and Adobe Illustrator.

• Coordinated advertising with local newspaper and businesses.

• Updated customer database and contacts.

UMASS-DARTMOUTH, N. DARTMOUTH, MA 9/ 2002 – 5/2006

Computing Information Technology Assistant

• Provided front-line troubleshooting and customer service over phone for faculty and students regarding CITS supported software.

• Assisted in integration of PeopleSoft program into the university, and helped faculty and students in scheduling through People Soft program.

• Provide remote and on-site support for PC/MAC use; retrieved lost documents.

• Worked in the CITS department with answering phones, filing, and organizing.

• Set up projection system and assisted Professors during lectures.

EDUCATION

UNIVERSITY OF MASSACHUSETTS - DARTMOUTH, N. DARTMOUTH, MA 2006

Bachelor of Arts in Humanities and Social Sciences

SKILLS

Type 70 WPM ● PC/MAC operating systems ● MS Word ● MS Excel ● MS Outlook ● MS PowerPoint ● Adobe Acrobat/Reader ● Adobe Photoshop ● Adobe Illustrator● Mozilla Firefox ● Internet Explorer ● Winzip ● Internet Research

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