Customer Service Manager

Kim Lan Tran

***** ********** ** *******, ** ****4

Mobile: (281) 779- 9030

Email: *************@*****.***

OBJECTIVE

To obtain an accounting internship.

EDUCATION

University of Houston, C.T. Bauer College of Business, Houston, Texas

Bachelor of Business Administration in Accounting, May 2013

Cumulative G.P.A.: 3.571

HONORS AND AWARDS

Dean’s List: Fall 2011

Honor Graduation at Houston Community College Spring: 2010

EMPLOYMENT HISTORY

Front Manager

Bobazone LLC., Houston, Texas June 2010 – present

• Assisted up to 100 customers per shift with their purchases

• Provide customer service over the phone regarding orders or questions

• Provide Training to new employees

• Physically manage inventories throughout the store

• High responsibility, honest, and pay attention to details

Graphic Design Intern

Houston Community College System, Communication Department, Spring 2010

• Use Illustrator, Photoshop and InDesign to complete specific job orders.

SKILLS

Microsoft Excel, Access, Word, PowerPoint, Visio, Peachtree

Bilingual: Fluent in English and Vietnamese

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