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Young professional looking to advance in the hospitality field

Location:
atlanta, GA
Posted:
September 20, 2008

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Resume:

BRIDGETTE C. BAIN

**** *** ***

Marco Island, Florida 34145

Phone: 813-***-****

E-mail: bt2hyp@r.postjobfree.com

Experience Professional with a reputation for the consistent execution of a five-star service standard. Offering exceptional interpersonal and communication skills. Known as a caring and intuitive “people person,” with a upbeat and positive attitude. Highly flexible, honest, and punctual, with the ability to stay calm and focused in stressful situation. Committed to a job well done and a long-term career, in my chosen field.

PROFESSIONAL PROFILE

Goal directed Hotel Professional, with a background in guest service training and supervisory skills and operation

Adept at managing multiple complex task simultaneously with strong interpersonal and communication skills

Exposed to the most progressive and up-to-date techniques, through working with Executive chef and Hospitality Expert

Skilled service trainer with efficient work habits and a solid grasp of best practices in guest service relation

HIGHLIGHTS OF QUALIFICATION

Supervised wait staff of 8 and planned weekly schedule to sure appropriate coverage. Also selected qualified employees, conducted orientation and training evaluate performance, and recommended salary increase when appropriate

Maintained inventory control, purchasing and supplier relation

Highly ethical individual who always recognizes the role as service provider and maintain the utmost professionalism

Well-developed understanding of the level of attention and responsiveness that an upscale clientele requires

Provide prompt friendly service and completed daily closing tasks

COMPUTER SKILLS

Experiences with MS words, Windows, Excel, Micros, delphia and email

PROFESSIONAL EXPERIENCE

Server/ Captain Marco Island Hilton Marco Island, FL 06/2008- Present

Banquet Server Embassy Suites Hotel Tampa, Florida 12/2006-06/2008

Break Station Supervisor Aberdeen Woods Center Peachtree City, GA 04/2006-08/2006

Senior Banquet Server The Ritz Carlton Hotel Orlando, FL 05/2003-02/2005

Senior Banquet Sever The Ritz Carlton Golf Naples, FL 11/2000-05/2003

I was apart of the opening team for both Ritz Carlton Hotel. I also review and create new props presentations that intertwine with the new banquet menu for the up-coming season.

REFERENCES AVAILABLE UPON REQUEST



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