Customer Service High School

Ebony Ladson

**** ****** *** ***,* Youngstown, Ohio 44509

Personal Statement

I am very hard working and very determined person. I believe that I have the right amount of experience for This field. I get along very well with others due to my great communication skills. I love being around people and I have a passion for helping others if I can. I believe that the customers are always right and I make sure they are satisfied so that they may want to come Back again and do business with the company I am

Under.

Work experience

Team Member (July 2008 - Dec 2008)

McDonalds, Boardman, Ohio

This was the very first job that I had the priviledge to work at. I was a crew member. I was trained to be a cook, operate the drive thru cash register and a greeter to the customers. I also cleaned and ran the floor.

Customer sales rep.

West, Niles, Ohio (May 2010 - Sep 2010)

At this occupation I was a customer service rep. For dish network. I handled business calls that dealt with billing,technical support, and moving situations. I have outstanding communications skills that helped me solve those customers problems. I am also skilled on the computers phones and printers because of this job.

Direct care staff (May 2011 - present)

New Leaf Reaidential, Youngstown, Ohio

In this field I work with or assist people who have special needs or people who are unable to provide for theirselves. I do tasks such as pass them

Their medication, bath them,transport them, monitor them,feed them, change them and love and care for them. I am Certified to do these things and have a very good amount of experience.

Education

High school diploma (Aug. 2009 - present)

Youngstown State University Youngstown, Ohio

Right after high School graduation I went On to peruse my Career. I attend YSU to recieve my Bachelors degree as a social Worker. My GPA is a 2.5. This is my Junior year at this institution but I plan on furthering my career in this field when I graduate in 2014.