Customer Service/ Office Support
Resume:
Keisha Campbell
*************@*****.***
Profile
Office Professional with more than 10 years experience of administrative and receptionist, customer service, telemarketer experience. Skills and work performance that I obtained are punctuality, detailed oriented, and reliable, team player. Some of my strongest assets are open to learn new office functions and procedures that are needed to accomplish the nature of the office duties and responsibilities that are required by management. Communication skills and people skills are excellent known by others in the work environment.
Applications and Skills:
Microsoft Office Lockbox Ten-Key Payroll Support Specialist
Lotus Notes Proof Encoder Alpha/Numeric data entry/Accounts Payable
Microsoft Word Excel Cash Handling/Basic Banking
Professional Experience:
Customer Service/Telemarketer:
• Prospecting, pre-qualifying new business by scheduling appointments to recruit new business by making cold calls and follow up on potentials leads and candidates
• Supported pharmaceutical companies by processing patient referrals to review.
• Used data entry daily to process customer orders and documentation routinely.
• Called doctors’ office to verify missing insurance information to meet special requirements.
• Contacted and made inbound/outbound calls to speak to appropriate person for high risk patient history information before processing into system database for quality assurance.
• Perform office duties in a motivational team work oriented environment
Administrative Assistant, Front Desk Receptionist:
• Processed and validated Purchase orders, Material Requisition Coding to be handled for approval by appropriate management/ assist accounts payable company expenses.
• Coded invoices and mailed daily using Fed X Express/Contact vendors to resolve problems.
• Processed company invoices records onto spreadsheets and filed office forms daily.
• Directed phone calls to correct manager and technicians in office environment.
• Assisted in HR personnel files, cleaning services, employee payroll/timesheets.
• Processed/edited/ assembled individual tax documents/ checks and vouchers to be mailed.
Integrated Staffing Service-Customer Service December 2008-January 2011
JP Morgan/Seasonal Charlotte, NC
Aerotek-/Data Entry /Benefits Verification Specialist August 2008-November 2010
Lash Group/Seasonal Charlotte, NC
Teksystems October 2007- February 2008
AT&T Communication Systems/Seasonal Charlotte, NC
MCleod Addictive Disease Center March 2008-June 2008 Charlotte, NC
Jantize America April 2005- May 2007
Education: 2001-High School Diploma/2002-Goodwill of Southern Piedmont: Careers In Banking
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