Mr.

Bert Bartram

** ********* *****

The Woodlands, TX 77381

Home Phone: 936-***-****

Cell Phone: 281-***-****

e-mail: ***********@***.***

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Director of Risk Management/Insurance Claims/Legal Claims

A results oriented professional with broad based experience and proven abilities in strategic planning and execution, functional analysis, litigation management and cost control, process streamlining, program development and training and team building towards operational effectiveness.

Professional Experience

Hartford Insurance Group 2000-2005

2004-2005 - Interim Director/High Exposure Manager, Houston, TX, Commercial Claim Center, responsible for 60 person, multi-state jurisdiction, commercial casualty claim operation with monthly intake of 1600-1800 claims.

• Managed commercial organization “Evaluation Leader” pilot program.

2002-2005 - High Exposure Claim Manager, Houston, TX, Commercial Claim Center, responsible for management of multi-state jurisdictional litigation operation, functional commercial CGL coverage analysis and oversight of complex high exposure and litigated claim inventories of 10 Claim Specialists and Consultants.

• Establish legal panel in ten state jurisdiction territory;

• Development of legal management guidelines, strategies and training; and

• Successful management of annual legal budget exceeding $10,000,000.

2000-2002 – High Exposure Claim Manager, Washington D.C., Commercial Claim Center responsible for management of multi-jurisdictional operation, functional coverage analysis and oversight of complex high exposure and litigated claim inventories of 5 Consultants.

• Establish legal panel in four jurisdiction territory;

• Development of legal management guidelines, strategies and training; and

• Successful management of annual legal budget exceeding $8,000,000;

United National Group 1999-2000

Senior Home Office Casualty Consultant, Bala Cynwyd, PA, responsible for management of nation-wide jurisdictional inventory of specialty and excess risk, complex, high exposure and litigated claims.

Zurich Insurance, successor to Maryland Casualty, successor to American General 1987-1999

1991-1999 – Senior Home Office Casualty Consultant, Baltimore, MD, responsible for oversight, functional coverage determination and resolution of complex, high exposure and litigated nation-wide jurisdictional inventories of Field representatives. National coordinator of Structured Settlement Program;

1987-1991 – Casualty Supervisor / Litigation Manager, El Paso, TX, responsible for oversight and resolution of complex, high exposure and litigated Auto Liability, General Liability and Workers’ Comp two state regional jurisdictional inventories of 5 claim representatives;

Education

Participant in curricular development, instruction, and facilitation of varied corporate sponsored training.

B.S. – Texas Tech University, Lubbock, TX

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