Riverview MI *****
**********@*****.***
************@*****.***
Tracy Harris
Education
**/**- ***** ***** ********** Detroit MI
Major: Master Degree of Social Work LLMSW
9/2010- January 2011 Current: Certificate in Gerontology
9/03- 5/05 Madonna University
Major: Bachelor Degree of Social Work Livonia, MI
8/97-8/03 Wayne County Community College Detroit, MI
Associates Degree
Experience Treatment Supervisor
May 16, 2011- Current
Detroit Rescue Mission Ministries 150 Stimson MI 48231
Interview and assign each incoming treatment client to the most appropriate and available treatment counselor.
Implement and oversee conduct of all treatment services to assigned participants. Ensure the maintenance and coordination of treatment activities as assigned by the Treatment Manager.
Screen, orient, train, monitor and evaluate substance abuse counseling staff. Promote the professional competence of staff and their maximum involvement in the provision of services to the program participants.
Provide supervision, training, monitoring, scheduling and evaluation of assigned substance counselors. Supervise clinical staff meetings, conduct weekly meetings to review all discharges and admissions, disciplinary actions and provide training and instruction on substance abuse-specific topics.
Maintain records and assure that participant files are complete in terms of their needs, services provided and care plans. All actions taken on behalf of or services provided to participants are documented timely, records support billing statements and administrative records and reports are accurate and timely.
Screen, evaluate and provide ongoing monitoring of all treatment staff, assure time card records of supervised staff and conduct annual performance appraisals.
Maintain relationships with relevant community agencies, including referral sources and agencies who provide needed community-based supportive services to DRMM participants, including mental health, diagnostic, healthcare, legal, and family counseling.
Created an Activity Pilot Program for Treatment clients. Integrated specific games that could assist clients with healthy social functioning.
Headed conflict resolution team by addressing behavior issues with shelter and treatment clients. Resolved and redirected negative behavior.
Created a Training exercise for Resident Specialist staff on Professional Boundaries which included role playing.
SAMHSA Supervisor
March 7, 2011 - current
Detroit Rescue Mission Ministries 150 Stimson Detroit MI 48231
I accurately complete file work
Supervise Case Management Team
I Write Monthly Reports
I Create Program Policies
I Assist with Building Customer relationship
I head New customer acquisitions
I Evaluate, and improving the efficiency of internal administrative operations
I audit agency charts to meet CARF standards
Henry Ford Wyandotte
2333 Biddle, Wyandotte MI 48192
Emergency Room Case Manager - Contingent
November 8, 2010- February 2011
Discharge Planning
Insurance Authorizations
Individual Counseling
Assigning Patients to Mental Health Network
Give Complete Reports
Psychosocial Assessments
DSM Coding
Bed Assigning
Insurance Verification
Hospital to Hospital Transfers
Complete Petitions
Detroit Rescue Mission Ministries 150 Stimson Detroit MI 48231
Substance Abuse Counselor
November 15, 2010
Complete daily activity logs, admissions and discharges reports are maintained.
Maintain continual accreditation
Facilitate weekly groups; didactics sessions and coordinate activities designed that serve as affective coping tools.
Follow thru with medical assessment during orientation phase.
Complete required referrals for medical care
Maintain and strengthen community agencies that provide alternatives for substance abuse.
Carry out substance abuse treatment services with participants.
Assist in program quality assurance efforts.
Participate in ongoing CARF and licensing compliance processes and services as an active committee participant, working with reviewers, developing corrective action plans.
Assist Treatment Manager in the development and delivery of adequate, professional treatment services and in the implementation of quality assurance policies and procedures.
Program Counselor
Detroit Rescue Mission Ministries 150 Stimson Detroit MI 48231 September 2009
Supervise Case Management Team
Created a Pilot Counseling Program fro two Programs
HIV Counseling
Report for Fresh Start Court monthly with Judge Lloyd at 36th District Court
Individual sessions & address all behavioral issues
Monitor and audit housing contract
Perform initial assessments & Mental Health screenings.
Participant in monthly Interdisciplinary Team meetings with Psychiatrist
Maintain case records for assigned clients
Attend and participate in in-service education and training.
Counsel Dual Diagnosis clients
Complete screenings
Participate with the intake process
Monitor Building Supervisor Team
Career Counseling
Family Sessions
Facilitate Groups
Facilitate Chapel Services
Facilitate Prisoner Drop off
Grief and Loss Counseling
Substance Abuse Counseling
Complete Psychosocial
Construct Individual Service Plans Goal
Perform Chart Audits
Clinical Outreach Social Worker
Clinical Outreach Social Worker
Professional Outreach Counseling Services 10/2009-5/2010
Individual Counseling
Marital & Relationship Counseling
Career Counseling
Behavior Modification
Grief & Loss counseling
Substance Abuse Counseling
Money Management Counseling
Maintain case records for assigned clients
07/08-9/2009 Case Manager
Detroit Rescue Mission Ministries
Case Manager 150 Stimson P.O Box Detroit, MI 48231
• Perform initial assessments,
• Give verbal assessment of client’s progress to Judge Lloyd at 36th District Court,
• Meet biweekly and weekly with clients for individual sessions.
• Develop and maintain an accurate schedule of activities, develop.
• Share; maintain an update directory of community services.
• Help participants obtain needed skills through instruction, and discussion,
• Advocate for clients.
• Coaching and supporting clients.
• Supervise participants enrolled in residential programs by assisting in crises.
• Provide discharge planning and aftercare services to participants,
• Maintain records and assure tiles are complete,
• Attend and participate in in-service education and training, multi-disciplinary staff meetings or general staff meetings.
2/2008-7/08 Henry Ford Health System Detroit, MI
Admitting Officer
Verifying insurance
Checking patients in, and admitting patients
Communicate with the City of Detroit Police Officers and submit paper work for offenders.
Backing patients out of our system
Working with Doctors & Nurses to obtain benefit & patient information
Retrieving consent forms for patients
Bed side interviews
12/00-02/08 Henry Ford Health System Detroit, MI
Insurance Specialist
• Verifying insurance,
• Call patients an insurance companies to obtain benefit information,
• Retrieving referrals,
• Process referrals and e-referrals for Blue Cross, Hap and Commercial Insurance carriers,
• Create policy manual for Behavioral Services,
• Run pilot program for behavioral and train employees.
9/10- Current Records Committee
Detroit Rescue Mission Ministries
150 Stimson, Detroit , MI 48213
Volunteer Services & Times
MSW Intern Case Management
9/08- 4-09 Vitas Innovate Hospice Care Southfield MI
• Make weekly visits to clients
• Report any health changes and patient’s emotional state,
• Submit request for any equipment, and make required reports
• Complete initial sign ups, and information meetings.
• Offer resources for bereavement and grief counseling to the patient and family members.
• Complete Psychosocial Assessments on new clients.
BSW Intern
9/05- 12/07 Morale Committee (Henry Ford Health System) Detroit, MI
• Plan Fundraisers, departmental parties, and adopt-a-family.
BSW Intern
9/03- 5/05 SWAM (Madonna University) Livonia, MI
• Plan Fundraisers and organized trips.
8/03- 8/04 East Side Community Organization Detroit, MI
Treasure Secretary
• Planning neighborhood park parties, Middle School and high school march.
BSW Intern
1/05- 4/05 YWCA-Intern House Domestic Violence Shelter Detroit, MI
200 hours Volunteer work
• Doing intakes & individual counseling,
• Assist residents with cleaning duties
• Answering the crisis hot line
• Refer clients to other agencies.
BSW Intern
8/04- 12-04 My Sisters Place Domestic Violence Shelter Detroit, MI
200 hours Volunteer work
• Doing intakes,
• Individual counseling,
• Assist residents with cleaning duties and
• Answering the crisis line
• Refer clients to other agencies.
BSW Intern
2/04- 5/04 Calvin Wells Treatment Center Detroit, MI
• Run Group sessions
• Intake Assessment
10/02- 2/03 Barat Child & Family Services Southfield, MI
• Clerical work, monitoring clients complete chores, and homework.
• Individual Counseling
1/01- 9/01 Great Love Ministries Pastor Williams Detroit, MI
• Packing food, handing out food,
• Taking demographic information from clients,
• Distributing food