Michelle Hyatt
*** ******* **** ***** **********, Alabama 36067 334-***-****
Career Objective
To secure an administrative or clerical position in a growing firm.
Experience
December 2006 to August 2008
National Traffic Service
BUFFALO, NY
Data Entry Operator
Verified accuracy of invoices and bills of lading for an international freight auditing company.
Entered 300 to 400 freight invoices daily into a database.
October 2002 to March 2005
Pacer Investigation Service
BUFFALO, NY
Front Office Associate
Assisted the company president and field detectives in daily operations by conducting research and background checks on individuals under investigation for insurance fraud.
Conducted credit and criminal background checks via the Internet.
Used QuickbooksÔ to conduct invoicing and reporting.
Maintained and conducted searches of company database consisting of subject case files using Microsoft AccessÔ.
Handled customer service for high profile clients such as General Motors, Liberty Mutual, and Special Funds Conservation Committee of New York State.
Coordinated interviews and release of claimant information with claimant’s attorneys.
Conducted personal interviews with claimants to verify benefit eligibility.
December 1998 to March 2002
News America Marketing
AMHERST, NY
Office Clerk
Handled daily administrative functions such as preparing and distributing training materials, samples, and regional memos for over 300 area marketing reps covering the northeastern US region.
Assisted in the coordination of merchandisers in the distribution of marketing materials for clients such as American Express, Merck, Kraft, Rayovac, and Staples.
Data Entry - worked with Foxpro database to track store lists, merchandiser assignments, work orders, maintenance, survey results and materials used.
October 1987 to August 1998
Army and Air Force Exchange Service
MONTGOMERY, AL
Warehouse Associate
Assisted in daily operations in a multi-million dollar warehouse.
Handled stock receipts and inventory counts.
Provided customer service to VIP customers and foreign officers.
Education
Graduated June 1991
John Patterson State Technical College
Course of Study: Computer Information Systems, Accounting, Clerical
Graduated May 1987
Prattville High School
Computer Skills
Windows 95, 98, 2000, XP, Quickbooks, Foxpro, Microsoft Word, Excel, Access
REFERENCES AVAILABLE UPON REQUEST