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Manager Customer Service

Location:
Greensboro, North Carolina, 27406, United States
Salary:
20,000.00 year
Posted:
March 08, 2011

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Marc Gamache

*** ********* **.

Greensboro, NC **406

Phone Number # 336-***-****

Cell Phone Number# 336-***-****

bplgtu@r.postjobfree.com

Retail/Grocery • Industrial

QUALIFICATIONS

• Competitive Product Positioning • Decision-Making Authority

• Event and Meeting Planning • Team Building and Leadership Practice

• Customer-Driven Management • Assign work schedules for Subordinates

• Problem Solving/Troubleshooting • Sales Training and Development

• Experienced industrial Painter/Sandblaster • Lift, Carry and Set Up Heavy Equipment

Retail/Grocery Management

Area Supervisor for Kmart Corporation, a member of the Sears Holdings Corporation. As a member of the store supervisory staff. Responsible for providing customers with a convenient and enjoyable shopping experience. Work to create “World Class Customer Service” environment for customers. Work with the Store Manager to develop strategies and objectives to drive sales and profitability. Provide leadership to associates so that these strategies and objectives are executed successfully. Managed men and women’s clothing areas, as well as the general operations and supervision of the store when functioning as the Supervisor on Duty. Supervised five associates. Other responsibilities include merchandise processing, markdowns and sizing. Process all merchandise with a sense of urgency. Ensured back stock is secured and processed to company policy. As Pantry Manager, order stock, receive stock, price and placed items on floor, end-caps and specialized displays. Also executed new layouts as requested by Corporate.

Industrial Painter/Sandblaster

Spray paint and sandblast the inside of water tanks, using spray gun and sandblasting equipment: Cleans grease, dirt, old paint, and rust from equipment, using solvent, water, rags, brushes, pneumatic hand tools. Cleans and prepare surface for painting, using air-powered sandblasting equipment. Applies paper and masking tape to protect unpainted surfaces, such as windows and trim. Selects paint according to company color scheme and specifications. Stirs paint, pours paint into spray container, and applies primer or finish coat of paint, using spray gun. Paints areas inaccessible to spray gun, using paint brush. Disassemble paint and sandblasting equipment for cleaning, using solvent, wire brushes, and dry cloth.

WORK EXPERIENCE

TA Truck Stop- Meridian Miss-Dishwasher 03/08 to 12/09

Olympus Paints- Lakeland Fl – Industrial Painter/Sandblaster 06/06 to 04/07

Cypress Gardens- Winter Haven, FL- Prep Cook/Dishwasher 03/04 to 12/06

K-Mart Corporation- Winter Haven, FL- Department Manager 03/04 to 12/06

Family Grocery Store- Sudbury, Mass - Janitor 06/75 to 02/04

CERTIFICATIONS/EDUCATION

Assabet Valley Regional Vocation High School- High School Diploma

REFERENCES

Available upon request.

References for Marc Gamache

William Mangum

William Mangum Art Gallery

2166 Lawndale Drive

Greensboro, NC 27408

336-***-****

Steven Hayes

2111 Fairfax Road

Greensboro, NC 27407

336-***-****

Terry Speed

The Beloved Community Center of Greensboro, INC

437 Arlington Street

Greensboro, NC 27406

336-***-****- Office

336-***-****- Cell

Randy Judd

Asheboro Paper & Packging, Inc.

Asheboro, NC. 27203

336-***-****



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