Sales Professional

Cynthia L. Judy

**** ***** *******’s Ct

Knoxville, TN 37931

Phone 865-***-****

E-mail ***************@*****.***

Work experience 2008 – Present Century 21 Select Properties Knoxville, TN.

Affiliate Broker

Sell and list residential and commercial property

• Conduct list presentations

• Show prospective buyers and investors properties

• Cold call

• Network

• Organize and conduct open houses

• Assist buyers and sellers with every aspect of the Real Estate experience

• Evaluate and prepare contracts

• Negotiate sales terms for client

• Research property specifics

• Market property

2005 - 2008 TDS TELECOM Knoxville, TN.

Technical Analyst, Business Sales

Provide consultative sales support to national sales team for broadband and voice products

• Assist with attaining and maintaining a $4M+ quota

• Accompany Account Executive on sales calls for product knowledge

assistance and closing sales

• Serve as a primary point of contact for broadband product sales and

installation

• Provide project management for high speed broadband products

• Cold calls and appointment setting for high speed broadband product

• Provide customer consult for DSL products

• Provide on site customer consult for high speed broadband products

• Manage and maintain customer equipment database

• Use OrderPro to dial into customer switches to produce log files for new

sales quotes for voice systems

1996 – 2005 TDS TELECOM Knoxville, TN.

Executive Administrative Assistant

Provide administrative support to Director - Technical Support

• Provide as needed back-up administrative support to Vice President Business Sales

• Supervise two receptionists to include conducting quarterly performance reviews, staff meetings, process improvement, and staffing

• Manage and maintain departmental budget in excess of $150,000

• Provide monthly budget balance reports to Director and Managers

• Manage and maintain departmental Intranet site to include web design

• Served as team lead for business unit Intranet website conversion and trained other business units staff on conversion application program

• Meeting planning to include weekly, monthly, and quarterly staff meetings as well as company events such as picnics and holiday parties with an excess of 600 attendees, training, chairing and serving on community outreach projects, chairing and serving on employee recognition program, planning Employee

of the Year award trip, organized and captained company volleyball team

• Create presentations, process flow charts, forms and spreadsheets

1995 - 1996 Nicholson Trucking Circleville, OH.

Office Manager

• Accounts payable

• Accounts receivable

• Create and maintain employee manual

• Filing

• Performed as needed Human Resource duties

Education The Ohio State University Columbus, OH.

Bachelor of Science Program

Skills Proficient with Windows NT, MS Word, MS Excel, MS PowerPoint, MS Outloook, MS FrontPage, MS Office XP, and Internet. Experience with MS Access 98, Adobe PhotoShop 4.0, PageMaker 6.5, MS Visio 2000, Quicken, and HTML, completed 9 month Management Development Program, Situational Leadership, VOIP

Awards received Business Sales Technical Support Employee of the Month (January 2001)

Business Sales Technical Support Employee of the Quarter (July-Sept. 2001)

Finalist for Business Sales Technical Support Employee of the Year (2001)

Business Sales Technical Support Employee of the Month (January 2005)

Business Sales Technical Support Employee of the Month (March 2005)

Business Sales Technical Support Employee of the Quarter (Jan – March 2005)

Nominated for Inspiring Excellence Award (2008)

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