Mari's Resume

Mari Friedrich

*** *. **** ***, **** C , Lakewood, CO 80228

303-***-**** **************@*****.***

PROFILE

• 10 years of diverse administrative and technical competency

• Detail oriented, courteous, professional, work well under pressure

• Ability to prioritize, multitask and work independently

• Comfortable in a deadline-oriented environment

• Strong work ethic with commitment and accountability

• Experienced in coordinating meetings, multiple schedules, and travel

COMPUTER SKILLS

• MS Windows, Office 2000, Word, Excel, PowerPoint, Project, Access, Outlook, Quickbooks

Visio, HP Scanner, Palm Pilot set up/hotsync

• Type 65 wpm with excellent transcription, and reporting skills

• Proficiency and experience in Web-based research

EXPERIENCE

12/07 – Present Contract Employee

Administrative/Project Management Support

• Utilization of administrative, computer, accts receivables/payroll processing

1/03 – 9/07 ASF International Inc., Highlands Ranch, Colorado

Client Training Specialist

• Provided instruction, and guidance of adult education. Exercised keen account management skills to average weekly caseload of 50-60 health club, and martial arts facilities. Various methods of training delivery included: conference calls, instructor led/in-class, and virtual instructor Webex meetings.

• Consistently achieved a 95% client satisfaction rating within corporate training department’s quarterly metric. Exceeded client-training objectives by successfully guiding clients through 10 to 12 internet/sw training modules well within 90-day training schedule.

• Increased client-billing problem resolution by 60%. Utilized proactive approach, developed goals for client problem resolution, interfacing with accounting, client support, and IS departments in large file transfer clients of 1000-4000 members.

• Effectively collaborated within training team in writing user training documentation, and manuals. Training manuals were sent to over 2500 martial arts, and health club clients nationwide.

6/01 – 10/02 International Uranium, Inc. Denver, Colorado

Administrative Assistant

• Effectively managed all travel for corporate personnel. Prepared large documents and manuscripts of 50-75 pages, utilizing strong proofreading and editing skills. Reported directed to Vice President and Compliance Director.

• Utilized advanced formatting skills on MS Excel for preparing accounting and statistical information. Expedited and facilitated research via Internet for collection of information regarding mining, and government regulatory issues.

• Enhanced several monthly reports utilizing MS Word style standards, Excel, and graphs to clarify financial data.

• Performed advanced PowerPoint tools to create company presentations, using graphics, video, and sound, varying in length from 5 to 25 pages using creativity and careful attention to detail.

Mari Friedrich

Page 2

2/99 – 5/01 Teligent, Inc, Englewood, Colorado

Sales Administrator/Project Coordinator

• Coordinated large-scale office move project from Englewood to Denver location. Proactively assisted in project planning efforts, such as pre-planning office layout, real estate lease negotiations, and purchasing efforts, pricing and budgetary restrictions. Result, moved 150 employees on task, 30% under budget.

• Supported Sales, and technical staff by creating reports relating to key financial information including: monthly projection of expense patterns, tracking expenses against budgets, and team goals. Prepared agendas, minutes and recap notes for weekly sales, and monthly regional meetings.

• Responsible for timely completion of detailed sales proposals, prepared PowerPoint presentations for monthly divisional meetings. Effectively trained new sales staff on ACT, and MS applications.

• Designed specialized reports/queries in maintaining customer/technical information in Access, saving sales department 30% overall production time. Supervised and trained two administrative assistants in efforts to ensure that all aspects of the department were running smoothly.

9/97 – 6/98 Strong Capital Management, Inc, Milwaukee, Wisconsin

Executive Assistant/Project Coordinator

• Provided executive administrative support to CIO leading a 150-person department with a $23 million capital/expense budget. Functioned as liaison between the CIO, IS Management and the organization, to provide efficiently managed communications.

• Effectively managed CIO’s professional calendar. Prepared monthly goals and objectives reports for senior management, prepared budget reports, bonus reports.

• Created agendas, scheduling, travel planning, and created professional presentation materials using MS PowerPoint.

• Prepared, reconciled, and tracked expense reports. Effectively coordinated divisional/quarterly meetings 20% under budget, with facility directors, administrators, and executive management personnel.

EDUCATION

Cardinal Stritch University, Milwaukee, Wisconsin

BA – Business Administration (2002)

Contact this candidate