Customer Service Assistant

Skills

- Certified Microsoft Office Specialist.

- Adobe Creative Suite (Illustrator, InDesign, Photoshop, Flash, Fireworks, Dreamweaver)

Quark Express.

Education

Lynn University August 2005 – May 2009

Bachelors of Science, Graphic Design

3.4 GPA

Honors, Dean’s List

Experience

Bailey’s Pub and Grille September 2010 – Present

Hostess

- Greet guests at the door as they enter the restaurant.

- Organize and manage hourly pool, ping pong, shuffleboard, and dart rentals for patrons.

- Book reservations, take to-go orders, and answer customer inquiries via telephone.

- Seat guests and create a positive dining experience.

- Responsible for evenly dividing parties between ten servers in a 300 seat restaurant.

Whole Foods Market June 2008 – December 2011

Assistant Store Artist and Customer Service Cashier

- Created signage and in-store displays using Filemaker Pro and Adobe Illustrator and InDesign.

- Used chalk ink to create hand-drawn signs advertising specials and prices.

- Memorized several hundred product codes.

- Scanned and bagged customers’ groceries and received payment.

- Returned unwanted products to their proper shelf space.

- Cleaned registers and storefront area adhering to Organic Practices policy.

Arlington Community Foundation May 2007 – August 2007

Graphic Design Intern

- Redesigned the foundation website using Quark Express.

- Created brochure and invitation for a charity golf tournament.

- Designed an invitation to be used for an annual Winter wine tasting event.

Miller & Chevalier July 2000 – August 2002

Summer Administrative Intern

- Interned in various departments within the law firm including accounting, records, and library.

- Maintained record and filing organization.

- Digitized legal library catalogue using Excel.

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