MELODY FRYE
Marietta, GA 30008
Cell 404-***-****
***************@*****.***
Career Summary
Professional Utilization Management Representative II/ Medical Coder with four years experience in medical intake and customer service. Detailed oriented, team player, dependable and enjoys working directly with others.
PROFESSIONAL EXPERIENCE
Blue Cross and Blue Shield of Georgia Atlanta, GA
Utilization Management Representative II / Medical Coder
Manage in coming calls
Opening of cases
Provides authorization for outpatient and inpatient surgery
Obtains intake information from callers
Process incoming mail requests
Verify benefits and or eligibility information
Acts as liaison between Medical Management and internal departments
Responds to telephonic and written inquiries from clients, providers and internal departments
Data entry
Process incoming mail request
Collection of information needed for review from providers
Utilize scripts to screen basic and complex request
Check benefits for facility base treatment
Authorize initial set of sessions to provider ( Psychological Evaluations)
Type letters, memos and correspondence
Knowledge of CPT, ICD9 codes and HCPS codes
SKILLS
Windows XP, Windows 2007, Micosoft Word, Excel, Power-point, Citrix, WMDS, Avaya Phone system, Problem solving, strong organizational, written and oral skills.-
PROFESSIONAL EXPERIENCE
CAREER SUMMARY
Professional Paralegal / Legal assistant with over seven years experience supporting four attorneys and managing a large case load. Very dependable, detail-oriented and personable. Enjoys working directly with clients.
Liberty Mutual Insurance. White Plains, NY
Paralegal for four Attorneys
Managed case load for four attorneys
Maintained heavy litigation case load
Prepared files for Court Conferences (Preliminary and compliance)
Researched issues that involved personal injury - Medical Malpractice
Scheduled medical appointments for Plaintiff’(s)
Prepared various legal documents and discovery
Obtained expert witnesses for trail
Prepared files for trial
Maintained daily court calendar
Scheduled depositions and notified client (s) of depositions
Contact claims representative to give update on file
Maintained diary systems - computerized and manual
Obtained private investigator on high risk files
Extensive client contact - Client intake
Scheduled examinations under oath with SIU department
Type memos, letters, and correspondence, (dictation typing)
Open and closed case files
Maintained billing and recorded billings on files
File court papers
EDUCATION
Mercer University Lithia Springs, GA 5/2006 - present
Major: Criminal Justice ; Minor : Sociology
New York Career Institute, New York, NY 1995/1997
College for Court Reporting and Paralegal Studies
A.O.S. Paralegal Studies