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Customer Service Medical Assistant

Delray Beach, Florida, 33446, United States
January 25, 2012

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**** *. ****** ****. ***. 102 Delray Beach, FL 33446 Home: 561-***-**** Cell: 561-***-**** Email:


An energetic person who works well as a team player. Skilled at multi-tasking while giving each task the detail it deserves. Capable of dealing in a calm, effective and professional manner in high stress situations. Reliable, punctual cooperative, and responsive to the needs of others'. Willing to learn additional skills and assume new responsibilities


Palm Beach State College May 2010 - July 2011

Certificate for Medical Assistant1300-hour course including 173-hour externship

Program accredited by the Commission on Accreditation of Allied Health Education Programs


Certified by the American Association of Medical Assistants

Computer literate, with knowledge of Microsoft office Medical Manager and Medisoft

Exceptional customer service skills able and knowledge of front office procedures

CPR certified, with HIPPA and JACHO knowledge

Back office skills include obtaining accurate health histories, vitals, EKGs, Holter Monitor placement and removal phlebotomy, injections, and finger sticks

Teaching patient education

Sterile techniques including disinfection of instruments and the use of the autoclave

Basic lab procedures including INRatio, Cholestech LDX tests, Urinalysis, & Diabetic Testing


Dr. David Milbauer’s Office as an Extern Site

Obtained accurate computer health histories, vitals, EKGs.

Phlebotomy, finger sticks, and injections.

Palm Beach State Panther Club Founding Member

Participated In a Panther Club Community Outreach Project


Heritage Home Health

Certified Nursing Assistant, Receptionist with 7 years of experience

Supervision of staff scheduling and processing of time sheets

Managed multi-line phone system, and relayed messages

Accurately filed patient notes

Assisted patients with Activities of daily living and insured health and safety

The Home Depot

Customer service with 5 years of experience

Awarded Cashier of the Month

Processed sales and returns and credit applications

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