JACQUELINE N. FLEISHER
MEDICAL ASSISTANT / FRONT OFFICE
An energetic person who works well as a team player. Skilled at multi-tasking while giving each task the detail it deserves. Capable of dealing in a calm, effective and professional manner in high stress situations. Reliable, punctual cooperative, and responsive to the needs of others'. Willing to learn additional skills and assume new responsibilities
Palm Beach State College May 2010 - July 2011
Certificate for Medical Assistant1300-hour course including 173-hour externship
Program accredited by the Commission on Accreditation of Allied Health Education Programs
Certified by the American Association of Medical Assistants
Computer literate, with knowledge of Microsoft office Medical Manager and Medisoft
Exceptional customer service skills able and knowledge of front office procedures
CPR certified, with HIPPA and JACHO knowledge
Back office skills include obtaining accurate health histories, vitals, EKGs, Holter Monitor placement and removal phlebotomy, injections, and finger sticks
Teaching patient education
Sterile techniques including disinfection of instruments and the use of the autoclave
Basic lab procedures including INRatio, Cholestech LDX tests, Urinalysis, & Diabetic Testing
Dr. David Milbauer’s Office as an Extern Site
Obtained accurate computer health histories, vitals, EKGs.
Phlebotomy, finger sticks, and injections.
Palm Beach State Panther Club Founding Member
Participated In a Panther Club Community Outreach Project
Heritage Home Health
Certified Nursing Assistant, Receptionist with 7 years of experience
Supervision of staff scheduling and processing of time sheets
Managed multi-line phone system, and relayed messages
Accurately filed patient notes
Assisted patients with Activities of daily living and insured health and safety
The Home Depot
Customer service with 5 years of experience
Awarded Cashier of the Month
Processed sales and returns and credit applications
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