Customer Service Accounting

JUNIOR DRUMMOND

*** ** ******* ****** *******, GA 30313

**.**********@*****.*** | 201-***-****

Objective

To obtain a full time entry-level accounting position utilizing previous work experience, course work, and leadership experience.

Education

Morehouse College Atlanta, GA

B.A. Accounting May 2011

Overall GPA: 3.05/4.0

Relevant Coursework: Financial Accounting, Managerial Accounting, Cost Accounting, Intermediate Accounting l and II, Tax Accounting

Skill Set: Various Tax Software, Quick Books, Microsoft Office, Adobe, MAC OS

Work Experience

Wesley Imagine Charter Schools Atlanta, GA

Interim Teacher/Accounts Coordinator Sept 2011 – Present

• Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations

• Monitored customer account details for non-payments, delayed payments and other irregularities

• Carried out billing, collection and reporting activities according to specific deadlines

• Communicating with customers via phone, email, and/or personally.

True Witness Inc. Atlanta, GA

Accounts Analyst (Intern) Mar – May 2008

• Effectively relayed financial reports pertaining matters relating to profits and losses to management

• Recorded, summarized, and verified financial data to compile and maintain financial records using electronic journals and ledgers

• Operated computer applications such as QuickBooks, H&R Block Tax Software to record, store, and analyze employer’s information

Bloomingdales Hackensack, NJ

Inventory Control Specialist Dec – Jan 2008

• Reconstructed departmental sections to coordinate with promotional sale items

• Organized floor merchandise to ensure customer safety and profitability

• Welcomed and provided customer service on an as needed basis

• Helped assist loss prevention departments to help deter theft of merchandise

Vector Marketing Paramus, NJ

Sales Marketing Representative June – Aug 2007

• Administered business calls to organize sales appointments

• Answered customer’s questions about products, prices, availability, product uses, and credit terms

• Recommended products to customers, based on customers’ essentials and interests

• Contacted regular and prospective customers to demonstrate products

Bloomingdales Hackensack, NJ

Inventory Control Dec – Jan 2007

Leadership Experience

Intramural Basketball Atlanta, GA Team Captain Jan 2011 – April 2011

• Coordinated practice for 10 students ensuring optimal use of the team’s time and resources

• Served as a liaison between the chair of recreational sports and the intramural teams

• Created playbook that was used to educate team members on new strategies which allowed the team to reach the playoffs

Morehouse Business Association Atlanta, GA

Events Chair Sept – Dec 2010

• Supervised enlistees by ensuring safe and efficient completion of tasks imperative to the success of the platoon

• Coordinated ongoing committee meetings and fostered an environment that encouraged creativity and the development of new and exciting ideas.

• Briefed status updates to superior stakeholders on network status, network intrusion attempts & network outages

• Acted as liaison between the Planning Committee and community organizations and is the spokesperson for the group.

Activities

• Accounting Tutor January 2009 - Present

• Morehouse College Business Association September 2008-present

• Served as Chaplain’s Assistant in Rectory August 2007-May 2011

• Member of National Association of Black Accountants September 2010 - Present

• Community Service Mentoring at Local Elementary School Fall and Winter 2010

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