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Project Manager

Jupiter, Florida, 33458, United States
March 07, 2011

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Salvador Osorio

Summary of Qualifications and Experience

Salvador Osorio

Mailing Address: 111 E. Thatch Palm Circle , Jupiter, FL. 33458

Salvador Osorio



Salvador Osorio

Tel. +1-561-***-****

Summary of Qualifications

Program Manager Carefully discovers and documents functional and technical requirements, then estimates accurately the effort, cost and duration needed to implement the project. Consistently brings projects in on time, within budget and with required functionality.



Kabul, Afghanistan

Program Manager – Elections. Program definition and proposal, obtaining funding, conception, project implementation and closure. Program implementation involving systems development and capacity building in the fields of HR, Finance, Logistics and Public Outreach.

• Liaise with Afghan Independent Election Commission officials to define existing practices in the fields of Human Resources, Finance, Logistics and Education to determine.

• Identification of system and procedures flaws and corresponding improvement recommendations.

• Definition of new Standard Operating Procedure in accordance with needs assessment.

• Development and implementation of new systems in the above fields.

• Capacity building on all systems mentioned as well as in the production of future new systems for:

o System Users.

o System Administrators.

o System Developers.

• Reported to IOM HQ on project development and additional requirements by donor and beneficiary.

• Managed project additions and extensions in accordance with donor and beneficiary.

• Supervised 4 International staff (programmers) and 6 national staff (programmers and admin)

• Successfully wrote proposal for project extension ($10 Million)

• Liaise with the donor (UNDP) and submit regular progress reports

Systems implemented:

1. Human Resources and Payroll:

a. Voter Registration (2008-2009)

b. Presidential Elections (2009)

c. Permanent Staff (2009)

d. Parliamentary Elections (2010)

2. Finance System

3. Asset Management System.

4. Public Outreach System.

AMADEUS 07/2005- 07/2007

Nice, France

Project Manager Sales Training Division. Unfold product portfolio value addressing specific customer needs per segment in a changing environment through training development and delivery.

• Project managed new e-Learning initiative (Methodology, Scenario, evaluation, sustainability and LMS).

• Defined impact of industry changes to product portfolio.

• Illustrated product value in terms of productivity improvement, time savings, increased efficiency and sales.

• Key liaison with Product Marketing and Product Management to identify market opportunities and product enhancements.

• Delivered sales and product trainings globally.

• Customized all sales courses according to market demand at regional and market level.

• Key player transforming company’s offering to include consulting.

• Developed and delivered online and virtual training courses

ENTERASYS NETWORKS (former Cabletron Systems), 08/1996 – 06/2005

Training Manager, Madrid, Spain 09/2003-06/2005

Developed and presented a two-hour mini-workshop on Estimating Software Projects for the Austin Chapter of the Project Management Institute. The text is available at

Co-developed and co-taught a 30-hour course for Sterling employees and clients titled Software Engineering Methodology. This covers all phases of a software project, including project management, feasibility analysis, requirements gathering, requirements analysis, design, implementation and post-implementation review.

Developed and published a 34-page Software Development Process Guide for use internally by Sterling Information Group.

Developed a 16-hour course on Evolutionary Rapid Prototyping as a software development life cycle.

Developed and delivered an 8-hour course, Introduction to Process Improvement Based on the Capability Maturity Model.

Taught numerous courses on improving software quality to clients’ employees in Austin, Fort Worth and Seguin, Texas, and Schaumburg, Illinois. Examples of these courses include Developing Quality Software, a two-day survey of software development methodology, and Introduction to SEI CMM, a three-day, in-depth introduction to the Software Engineering Institute’s Capability Maturity Model.Objective: To increase revenues through product and sales knowledge for internal and external sales channels.

Conducted regional Training Needs Analysis for internal employees and channel partners.

Identified and prioritized training needs.

Liaised with Product Management/Marketing to ensure product understanding and positioning.

Designed and developed Training curriculum for Sales, technical employees and partners.

Communicated Enterasys Networks’ proposition, USP’s and value to VARs and System Integrators through training programs.

Supervised training activities in the region for quality, timing and budget.

Key liaison between regional operations and Headquarters in Europe and the US.

Solutions Marketing Manager and Change Management, 09/2001-07/ 2003

Industry segmentation and prioritization.

Directed market research studies to identify customer needs according to industry:

Finance, Manufacturing, Education, Healthcare, Government

Identified and elaborated cross industry solutions:

Network Security, Convergence, Mobility

Produced sales tools to aid solution positioning to CXO Level.

Trained sales force and channel partners on selected solutions:

Wireless Campus, Secure Data Center and e-Learning.

Product Marketing Manager, 08/1999-09/2001

Launched new (OEM) product set and gain acceptance of new technology (voice in a data centric company). Developed and executed product launch strategies, new product introduction.Planned, managed, and coordinated product logistics of newly OEM VoIP product set.Researched, created and implemented effective strategic marketing plans and managed multiple tactical activities to reach a targete audience.

Defined customer needs.Indentified competitive landscape, strengths and weaknesses.

Sales channel and partner readiness requirements.

Production of sales tools, marketing collateral, sales and marketing training. Account Manager, 1996 -1999

Consistently overachieved personal and regional yearly quota of $15 million and up, gaining access to the Million Dollar Club by receiving PO’s over $1 million. Acquired new business from Fortune 1000 companies such as SAP America, Honeywell, Betz Dearborn and Allied Riser. Managed existing accounts like Dade International and Occidental Oil, while developing channel sales (Info systems, Wang). Maintained high level of benchmarking knowledge on competitive markets from Cisco, Nortel, 3Com/HP. Provided accurate and timely forecasts, teamed up with pre- and post-sales engineers and provided feedback cross functionally to product marketing and product management. Developed and implemented Account Planning for Key Accounts.


B.S. Business Administration, Management. Kansas State University, Manhattan, KS, USA 12/2003

M.B.A. International Business. Plymouth State College, Plymouth, NH, USA. 05/2000

M.A. Modern Languages. Kansas State University, Manhattan, KS, USA. 08/1996

B.S.Business Administration, Marketing. Kansas State University, Manhattan, KS, USA. 08/1996


International Diploma in Humanitarian Assistance – Fordham University, Dublin 2010

Project Management – Implementing projects in hazardous environments, IOM. Brussels, Belgium 2009.

Project Management – IOM, Geneva 2009

Project Management - Planning, execution and control, Florida Community College, 2005.

Amadeus Central System Certification – Nice, France 2005

Facilitation Skills – Training. Nice, France 2007.

Training Techniques – Nice, France, 2005.

Enterasys Sales Expert Certification, Orlando Florida 2003

Enterasys Certified Network Engineer, Miami, Florida 2001

Technical Qualifications


Database Management Systems

Programming Languages

Operating Systems


Bilingual English/Spanish and basic French.

Citizenship: Spanish

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