Project Manager, Six Sigma Black Belt, Supply Chain Management

Thomas Schlossberg

**** *** ***** *****

Alexandria, VA 22312

Telephone: 703-***-****

Email: ************@*******.***

Management and Process Improvement Professional with 15 years experience in implementing new Logistic, Operation, Marketing, and Technology initiatives. Qualifications include MBA, BS (Business), Six Sigma Black Belt, Certified PMP, and APICS CSCP.

Additional strengths and capabilities include: Quantitative & Qualitative Analysis; Project Management; Pricing Strategies; Management by Metrics; Lean Six Sigma; Process Design; Client Relationship Management (CRM); Budget and P&L Management; and Managing New Technology Projects.

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Management and Technology Consultant, 2005 to 2009

- Implemented a Transportation Management System (TMS) and redesigned businesses process to reduce operating expenses by over $1,000,000 the first year for DHL Global Mail located in Weston, FL.

- Start-up of freight broker and common carrier transportation division for Tell Manufacturing located in Lititz, PA.

- Developed drop ship program through the USPS for Boston Common Press located in Boston, MA.

- Managed turnaround of 200,000 square foot warehouse fulfillment operations including implementation of new processes and warehouse management system for Capacity, LLC located in North Brunswick, NJ.

- Provided technical and analysis support of consulting projects related to the reclassification of the US Postal Service products for Business Advisory Solutions located in Big Lake, MN.

Vice President, Marketing & Operations, 2002 to 2005

Total Logistic Services - A $45 million nationwide logistics company specializing in B2C parcel delivery, mail consolidation, and consumer product fulfillment.

- Reorganized operations group in a six month period to achieve $390,000 in annualize savings and increased production capacity by 30% through implementation of new processes, technology, and performance metrics.

- Built marketing and client services department credited with 28% growth of primary services and re-signing $27 million in long term contracts with at risk clients.

- Formed strategic alliances expanding the distribution network that resulted in an annual savings of $400,000 the first year and a projected savings of $1.6 million the following year.

- Launched 4 new service offerings including order fulfillment, light weight package services, expedited air service, and Bound Printed Matter services which contributed to a 28% growth in 2005.

- Identified and resolved $1,000,000 of billing discrepancies by leading an internal audit of billing, vendor payment, and financial analysis.

Management Consultant – International, 2001 to 2002

- Analysis of Chilean import market of Moxy articulated dump trucks for BCL EQUITY PARTNERS LLC located in Minneapolis, MN.

- Business plan development for securing capital and introduction of hybrid electric vehicles into the Chilean Market for TRANSELECTRIC S.A. located in Santiago, Chile.

- Developed strategic marketing plan for increasing student enrollment by 50% for INSTITUTO CHILENO DE LA LENGUA located in Santiago, Chile.

Manager of Marketing and Business Analysis, 1996 to 2001

(RR Donnelley Logistics located in Chicago, IL is a $700 million logistics company, specializes in B2C parcel delivery, mail consolidation, and inbound/outbound client logistics. RR Donnelley acquired the $400 million CTC Distribution Direct in 2000)

- Managed 13 member team responsible for pricing, product development, marketing and operational analysis, P&L performance, and project management of new initiatives.

- Led a revenue recuperation initiative which recovered $800,000 in margin by identifying un-billed services, unwarranted expenditures, and identifying new efficiencies to reduce costs.

- Implemented client start-up team responsible for setting procedures for the on boarding of new clients and new service programs. Cross-functional team consisted of members from IT, sales, operations, marketing, analysis, finance, and transportation. Consequently, within 3 months decreased client startup failures by 90%.

- Led the initiative to create a centralized information system which captured client and competitor information, increased billing accuracy, improved lead qualification/segmentation of clients based on competition and buyer needs, and allowed targeting of clients with unique service offerings.

- Created and implemented client pricing and operations plan to absorb a $14 million rate increase resulting from a 2000 USPS rate reclassification. This necessitated evaluating the top 300 clients in terms of strategic value and pricing thresholds.

- Preemptively targeted 20 clients belonging to a competitor rumored to be closing operations. Provided operational and financial plan to capture $2.2 million in new business in a four week period.

- Developed service offering and network design for a new client base that resulted in the realization of realizing $150 million in additional targeted revenue growth.

EDUCATION & PROFESSIONAL DEVELOPMENT

M.B.A., 2003

University of Desarrollo in alliance with Babson College, Wellesley, Massachusetts

B.S., Business, 1996

University of Minnesota, St. Paul/Minneapolis, Minnesota

Six Sigma Black Belt, 2007

George Mason University, Fairfax, Virginia

Advanced Spanish (Immersion Program), 2001

Instituto Chileno de la Lengua, Santiago, Chile

U.S. Army Reserves, 1987-1991

Operation Desert Storm, 1991

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