Customer Service Security Guard

Moussa Kante

**** ****** **** ***# **

Bronx, New York 10456

Cell: 646-***-****

**********@*****.**

OBJECTIVE:

Seeking to obtain a rewarding and challenging flight attendant position with a growth-oriented company that promotes a team environment and reaching the highest possible standards.

SKILLS PROFILE:

3 years of protective services experience as a Security Guard; Hold a New York Security Guard License; Completed Pre-assignment Training (8 hrs), Annual Training (8 hrs) and On-the-Job Training (16 hrs) Security Certification; very attentive, giving full attention to customers, Excellent customer service and communications skills, and evaluation of customer satisfaction Fluent in English, French and Mandingo.

EDUCATION:

Vaughn College Queens, NY

Bachelors of Science in Aircraft Operations Expected Graduation 2014

EMPLOYMENT HISTORY

Esteem Patrol, Bronx, NY September 2009 - May 2011

Security Guard

• Monitored front gate, front door and the premises and patrolled floors when requested.

• Kept an eye for unwanted visitors and monitored location of patients.

• Moved nurses’ cars in parking lots and streets when needed.

• Worked as part of a team, working on behalf of others as needed.

• Assisted with theft and loss prevention

• Recorded incidents and reported actions taken

• Routinely patrolled construction site area

• Conducted hourly premise checks

DR JAYS, Bronx, NY December 2007 – July 2008

Customer Service Associate

• Unloaded and stored high volume of merchandise

• Organized merchandise on sales floor. Floor moves and merchandising display maintenance

• Ensured every customer received outstanding service by greeting the customer,

• Checked product prices and assisted with customer shopping needs.

• Answered and directed telephone calls to proper department

• Coordinated and arranged merchandise displays

• Received, tagged and hung incoming merchandise

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