Sales Manager

Irma

PROFESSIONAL SUMMARY

Bilingual Spanish sales professional with more than 15 years in the financial institution and credit union industries, seeking a position within an organization that has a need for a qualified high level, business development professional.

QUALIFICATION

Broad based experience in consumer lending, HELOC, mortgage and auto financing

Strong working knowledge of banking standards, laws and procedures

Proven ability to garner business and produce sales in the community through business development

Possess demonstrated expertise in Trust, IRA, deposits, certificates, loans, and business accounts

Documented record of success for reaching service and sales goals

Adept in problem solving, critical thinking, conflict resolution, and organization infrastructure

Personable, skilled liaison between staff members, customers and vendors

ADMINISTRATIVE PROFESSIONAL SKILLS

PC Literate - Proficient in Word, Excel, Power Point, Microsoft Office, Microsoft Outlook, Internet Explorer, Windows, Windows NT Workstation 40, Adobe APF, Access applications, WordPerfect, and Quicken

Extensive experience in using banking systems software packages (APPRO, TELLER NAV, DATASAFE)

Ability to compute all interest calculations

Extensive experience analyzing extremely complex document packages and legally binding documents, isolating problem areas and quickly implementing cost-effective and mutually beneficial solutions

Bi-lingual, fluent in English and Spanish

PROFESSIONAL SUMMARY

07/08 –12/30/2010 NUVISION FEDERAL CREDIT UNION Lakewood, CA

Financial Sales Consultant 2

Business Development of products and services, to include New Accounts, Retirement products, and loans (Home, Consumer, VISA, and Auto) from Costa Mesa to Downtown Los Angeles.

24 new Accounts and $375k monthly goals, exceeding new account goals by 124%.

Networked with other business professionals (i.e., Boeing, Verizon, LA Fitness, Ralphs Groceries, Ford Dealerships and Edible Arrangements) for cross sell opportunities.

Performed a wide variety of account maintenance duties including follow up: non routine questions, problem resolution, loans, lead lists, and profiles for new memberships.

Performed various duties including opening all new member accounts: savings, checking, money market, Trust, Certificates, and IRA.

Input, fund and processed all consumer loan types: closed-end signature, LOC, VISA, automobile, personal toys, RV, HELOC, Fixed 2nd and Other Secured.

Assist Branch Manager in overseeing daily operations: Auditing, ordering cash and supplies, and different reporting functions.

Manage the team during Branch Manager absence.

10/07 – 07/08 CITI FINANCIAL, Downey, CA

Branch Account Manager

Responsible for a wide range of financial functions for Consumer lending, including real estate and personal unsecured loans, credit cards, and credit insurance products.

Worked closely with multiple corporate divisions to achieve sales goals of an annual funding of over $100 million in retail loans.

Audited loan documentation packages and underwriting conditions to verify accuracy and completeness; utilizing loan programs such as Conventional.

Interfaced with customer to obtain proper documentation to satisfy outstanding conditions and obtain required signatures.

Reviewed post funding conditions and insured recording of Trust Deeds prior to the calculation and distribution of loan checks.

Motivated, assisted, and made recommendations to improve operations: account executives.

11/05 – 09/07 ACCREDITED HOME LOANS, Santa Fe Springs, CA

Sales Manager

Directed and motivated a team of 6 Loan Officers.

Responsible for a wide range of financial functions for Real Estate loans.

Achieved team and personal sales goals through internal and external marketing of contemporary financial products to new customers.

Contributed to a monthly funding of over $2 million in retail loans.

Audited loan documentation packages and underwriting conditions to verify accuracy and completeness; utilizing loan programs such as Conventional ARM’s.

Interfaced with customer to obtain proper documentation to satisfy outstanding conditions and obtain required signatures.

Recruited sales staff, trained new hires, and conducted timely performance evaluations.

03/98 – 07/05 HSBC CREDIT CENTER/HOUSEHOLD, El Monte, CA

Senior Account Executive/District Coach

Responsible for a wide range of financial functions for consumer lending, real estate and personal unsecured loans, credit cards, as well as credit insurance products.

Reviewed post funding conditions and insured recording of Trust Deeds prior to the calculation and distribution of loan checks.

Originated mortgages for home purchases, and refinance

As the leader of the district Coaching Department, trained and developed new hires in accordance with company policies and procedures including proper loan documentation and regulation compliance.

Ensured effective solicitation, marketing, and business development.

Contact this candidate