Sales Customer Service

Brent R. Metzger

***** **** ******** ***** * Morrison, CO 80465

Qualifications Summary:

I am a results-driven sales and customer service professional with superior and communications skills, a strong work ethic, team-player orientation, high initiative, and remote/virtual office experience.

* Phone, presentation-based and face-to-face sales and service

* Cold calling/business development/outside sales

* Account management for repeat/referral business

* Sales management & training

* Superior written communications

Experience Highlights:

Sales and Business Development

Business to Consumer: 17 years of experience selling intangible services (including fitness, corporate training and higher education) to individual consumers.

Business to Business: Sold light industrial fitness equipment to hotels, apartment complexes and employers; established accounts and on-site education programs with hospitals including Medical Center of Aurora, Sky Ridge Medical Center, and Rose Medical Center.

Business Development: Established strategic relationships with healthcare-specific employers, academic institutions and associations to drive brand awareness and revenue for an online education provider.

Integrated Marketing Communications

Developed business proposals and subsequent nationwide sampling campaigns, and conducted marketing analysis for consumer packaged goods manufacturers including Procter & Gamble, Quaker and PowerBar.

Developed marketing plans, print advertising, web sites, radio and television commercials, large-format outdoor promotional materials, brochures, postcards and direct response pieces.

Created news releases, published promotional articles, created newsletters, training materials and internal communications pieces.

Employment History:

Business Development Representative, Grand Canyon University, College of Nursing 01/08 – 10/08

Community Relations Coordinator, Webster University – Denver Campus 06/06 – 01/08

Admissions Counselor II, Jones International University 02/05 – 03/06

Assistant Director of Admissions, Westwood College 06/04 – 01/05

Community Relations Coordinator – Columbia College – Extended Studies Division 10/02 – 05/04

Admissions Counselor, Regis University – School for Health Care Professions 11/00 – 8/02

Education:

PENNSYLVANIA STATE UNIVERSITY – Bachelor of Arts, Journalism

CompTIA A+ Certified

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