retail luxury manager

Jonathan D. Wilkin

*** ***** ***** *****

Beverly Hills, California 90210

M:310-***-**** E: *********@***.***

Objective: To obtain a store management position, enabling me to utilize my experience and skills, in an environment focused on customer service, employee relations and growth.

Employment:

7/06 - present St. John Knits

Store Director/Area Manager South Coast Plaza, Las Vegas Forum Shops, Las Vegas Venetian

Managing 3 boutiques from South Coast Plaza to Las Vegas. Restucturing management team, recruiting new, and refocusing existing sales and support associates. Have increased stores volume to exceed plan. Forum shops

has highest dollar increase in the company-28 stores. Venetian has highest increase over LY. Make sure that budget remains in line, and stores are profitable. Travel to make sure that each boutique is covered at all times. Plan marketing and events for each market, and develop managers to next position. Have worked with management of Honolulu, Scottsdale, San Francisco and Beverly Hills as well.

5/05 - 7/06 John Varvatos

General Manager/Area Manager

Vanity Fair Corporation Las Vegas Forum Shops, South Coast Plaza

Manage the day to day sales, operations and business of the boutique. Focusing on clientelling, consignments, and increasing units/dollars per transactions. Staff motivation and morale is extremely important in this market,

and constant development and feedback is essential. Helping to build brand to allow company to grow. Responsible for recruiting, and hiring for South Coast Plaza boutique as well.

10/03 - 5/05 Versace

Sales Manager Beverly Hills

Manage all facets of the Rodeo Drive boutique. Immediately increased volume and sell-throughs to top position in the country. Trending as #1 volume business in US, and at this level for 17 consecutive months.

Helped to monitor staff and develop individuals in their needed areas. Focused on merchandise assortment, and quantities to ensure minimal missed opportunities, and maximum sales. Streamlined buy to ensure maximum sales.

10/01- 5/03 Vertu

Sales Manager/West Coast Region

Nokia Corporation Beverly Hills

Launched new brand and developed new business. Created niche market. Opened world flagship showroom on Rodeo Drive. Hired, trained and developed team. Maintained highest level of customer service in industry and set standards. Created person-to-person selling approach. Marketing and PR responsibility for Western US.

3/98-1/01 Emporio Armani

General Manager/Area Manager

Giorgio Armani Corporation Beverly Hills, South Coast Plaza, Las Vegas Forum Shops

Ultimate responsibility for managing three high visibility boutiques. Increased sales volume by 37% over previous year. Assorted merchandise mix with buyers constantly and consistently, to have highest sell-thru's within

company. Recruited, hired, trained, developed and created a staff of 45 that functions profitably and successfully. Maintained standards of Giorgio Armani Corporation for over 12,000 square feet. Reduced shrink levels to all\

time low. Raised staff moral and reduced turnover. Each store has risen to highest increase in company, TY vs. LY.

5/97-3/98 Hugo Boss

Store Manager Beverly Hills

Opened new, flagship store, which soon became first company owned boutique in the USA. Consulted with buyers on a daily basis to create right mix of merchandise. Worked on developing relationships throughout

community to build stronger client base. Customer Service and store standards were the major focus at all times. Developing new company guidelines and directives to insure productivity and profitability.

Education: University of California at Santa Barbara BA in Sociology

University of California at Los Angeles Graduate courses in business and management

Contact this candidate