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Customer Service Years Experience

Location:
San Francisco, California, 94108, United States
Salary:
open
Posted:
March 17, 2011

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DANELLE DEAN-CUMMINGS

**** ****** ***** *** *****, CA 94806 (510) ***-**** (415) ***-****

b9kwyp@r.postjobfree.com

OBJECTIVE: To obtain a position in a company where I can utilize my experience, skills, and acquire new abilities.

SUMMARY OF ABILITIES:

Over 4 years experience providing personal and professional customer service.

Computer literate - can quickly learn new software.

Able to serve as an agent for others, and trusted to speak on their behalf to accomplish desired results.

Able to please customers under all circumstances.

Excellent communication, interpersonal and organizational skills.

EXPERIENCE:

Self Employed San Pablo, CA

Homemaker 2008 to 2011

Maintained the household budget by shopping, paying bills, and banking.

Shopped for food, clothing, and other household needs.

Planned, prepared, cooked, and served meals.

Provided personal care by feeding, bathing, grooming, and dressing.

Trained, nurtured, and monitored child's inside and outside play activities.

Helped children develop habits of caring for own clothing, picking up and putting away toys and books.

Assigned and scheduled housekeeping duties to children according to their capabilities.

Regulated rest periods and maintained discipline.

Made sure all scheduled medical appointments were kept.

Kept house clean and tidy.

Dean Service's San Francisco, CA

Office Assistant 2007 to 2008

Conversed with supervisors, co-workers, and customers and provided information by telephone, in written form, e-mail, or in person.

Answered phones and delivered oral and written messages.

Processed documents by: coding, categorizing, calculating, tabulating and auditing.

Read incoming material and sorted it according to file system.

Verified accuracy of material to be filed.

Filed records in alphabetical and numerical order, and according to subject matter.

Answered questions, disseminate or explained services, took orders and addressed complaints.

EDUCATION:

Jefferson High Daly City, CA

General Education 2008



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