Mature, Experienced & Ambitious

Tammy Kaplan

Cell Phone 239-***-****

E-Mail: ********@*****.***

CAREER GOALS

A position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement. A firm that supports philosophies centered on excellence, customer service, and the belief that the people within the organization ultimately contribute to the success of the firm.

EXPERIENCE

North Carolina Home Builders Association • Raleigh, North Carolina • January 2008 – Relocating to Lubbock, TX

ASSISTANT CONFERENCE DIRECTOR

Effectively manage many different responsibilities simultaneously. Compile and distribute meeting materials, update database, print staff committee rosters, name badges, track registrations and assist in coordinating golf tournament, NCBI the education arm of the North Carolina Home Builders Association and 21st Century Building Expo and Conference. Unequaled customer service and client relationship skills. Adept at establishing trust and credibility with the public. Hard-working, goal-oriented, perfectionist and a team player. I am also proficient in Access and other software programs.

Sitkins Group • Fort Myers, Florida • February 2006 to September 2007

MARKETING & STRATEGIC ASSISTANT

Assisted in establishing a successful structure for a growing company. Attended corporate planning meetings and assisted in writing policies and procedures. Highly regarded by all employees for friendliness, hard work and the ability to learn new procedures very quickly. Build rapport and trust quickly with clients and colleagues. Developed in-house database that targeted new customers. Proficient in SAGE/ACT data bases. Worked extensively with internet conducting research and online Go To Meeting webinars for continuing education.

Coastal Engineering Consultants, Inc. • Naples, Florida • July 2004 to January 2006

EXECUTIVE ASSISTANT TO VICE PRESIDENT OF ENGINEERING

Composed, edited, and produced memos, reports, and other correspondence, including transcription of confidential material from handwritten sources. Demonstrated sound judgement, decisiveness, and well developed planning, analytical, and communication skills in a variety of progressively responsible and challenging assignments.

Storage USA Ft. Myers, Florida • October 2002 to July 2004

OFFICE MANAGER

Sales, greeted and directed customers to their specific areas of interest, while maintaining accuracy, efficiency, and a positive friendly attitude. Proficient in MS Word, Outlook, Excel, and computer skills as well as internet use. Strong background in both client and vendor relations, purchase orders, A/R and A/P. Quickly establish rapport with customers.

NEW YORK BAGEL & DELI • Asheville, North Carolina • March 1998 to January 2002

OWNER/MANAGER

Conceptualized, developed, and successfully owned and managed retail/wholesale bagel bakery and delicatessen. Acquired a strong knowledge of basic kitchen and restaurant management, such as supervision, discipline, scheduling, training, accounting, marketing, Quickbooks, MS Word, Outlook & Internet use. Contracted with local university to deliver bagels daily, and catered for large groups. Created recipes, menus, and standards for product quality. Developed loyal customers resulting in impressive sales. Exceeded budgeted revenues through aggressive marketing and excellent customer service. Handled cash flow, daily deposits purchase orders, A/R and A.P. Produced bakery items to meet daily production quota, and maintained quality assurance and environmental maintenance.

EDUCATION

LUBBOCK CHRISTIAN HIGH SCHOOL • Lubbock, Texas. • August 1978

SOUTH PLAINS COLLEGE 1978-1979

Contact this candidate