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Customer Service High School

Cornelius, North Carolina, 28031, United States
May 26, 2010

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***** ******** ****

Cornelius, NC, *****


May 26, 2010

Potential Employer,

I am a rising senior at Virginia Tech interested in experimenting with jobs in the greater Charlotte area or surrounding areas in hopes of finding a solid direction to pursue after I graduate in May 2011. I am currently working toward a B.A. in English with a concentration in Professional Writing, and I am also acquiring a minor in Business (General). Although I have chosen a solid direction for my studies, I am open to any new ideas for a future career in any field, thus my applying to your business.

In my academic studies at Virginia Tech over the past three years, I have been drawn in the direction of the technical side of my English studies, including editing and analyzing strategies and techniques. And as far as my Business classes, I have most enjoyed learning about the marketing strategies. I am always open to new ideas for job options and will gladly learn any necessary tasks to perform at the highest level possible for any opportunities I am given with your business.

My previous work experience in no way highlights what I am capable of. Due to living in a very rural area up until now, I was not able to pursue more serious jobs without travelling for an hour or more to reach Richmond, VA (the nearest metropolitan area), and without financial support that much travel was not an option. However, I am great on a computer and excel in all Microsoft Office programs. I have a wpm speed of approximately 70 wpm and can quickly pick up anything electronic. I am also a very outgoing, friendly person and great with first impressions.

If given an opportunity with your business, I will work my absolute hardest and you will not be let down. Thank you for your time and consideration.


Ashley Jones

Ashley Jones

Ashley N. Jones

21354 Nautique Blvd Apt #305

Cornelius, NC 28031


OBJECTIVE To obtain an assistant or secretarial internship or full-time position in or around the greater Charlotte, NC area, with the possibility of a job offer with the company when I graduate.

EDUCATION B.A. English (Professional Writing), May 2011

Minor: Business (General)

Virginia Polytechnic Institute & State University (Virginia Tech), Blacksburg, VA

In-major GPA: 3.6/4.0

WORK EXPERIENCE Front Desk Receptionist, Battlefield Park Swim & Racquet Club (Summer 2008, 2009)

• Answered phones and directed calls to the appropriate recipient

• Maintained files and records

• Handled finances and ensured accuracy of accounts

• Greeted customers and assisted them with any questions/complaints

Lifeguard, Battlefield Park Swim & Racquet Club (Summer 2005-2007, 2009)

• Ensured safety was maintained at all times

• CPR & First-aid certified and practiced

• Trained and oriented new employees with company procedures

• Assisted in organizing private social events for members

• Learned how to prioritize between tasks and deal with troubled patrons

Internet Sales, James River Realtors, Inc. (Summer 2009)

• Facilitated commercial & residential property listings on the internet

• Assisted in establishing and maintaining the company’s advertising campaign

• Learned how to better employ marketing strategies

Server, Uno Chicago Bar & Grill, Chester, VA (Summer 2008)

• Provided excellent customer service in fast-paced work environment

• Maintained hosting responsibilities

• Learned how to succeed in a fast-paced environment


SKILLS Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)

Knowledge of Visual Editing (Final Cut Pro & Photoshop)

ePortfolio available at

ACTIVITIES Club Softball Team, 2008-present

Co-captain of Varsity Softball Team, 2007

Sports Editor on Award-Winning High School Yearbook Staff, 2006-2007

High School Spanish Honor Society, 2005-2007


SERVICE Humane Society of Montgomery County


REFERENCES Immediately

See attachment


Janelle Rolfe

James River, Inc. Realty

Richmond, VA



Eric Holterman


Richmond, VA



Nathan Thibodeau


Chester, VA



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