Antionette Gilkes
Maimi, FL 33033
***********@*****.***
An organized and outgoing individual seeking a position as a paralegal or legal assistant utilizing superior organizational and communication skills, knowledge of researching, legal billing, computer applications and office operation to benefit of team of experts.
Education
Herzing University Madison, WI
Bachelor of Science in Legal Studies
• Studies focused on gaining knowledge in Criminal, Family and Civil Law
• Current GPA of 3.73, Graduation date of October, 2011
• Graduated with Magna Cum Laude
Skills and Qualifications
Professional Skills
• Proficient with Microsoft Office, Microsoft Windows, Lotus 1-2-3, and WordPerfect 5.1/6.1
• Filing/editing experience, ability to type 35+ wpm, and highly knowledgeable with a variety of office procedures
• Strong telephone skills, business math, and business English
• Highly efficient with email/faxing/copying
• Ability to interpret CPT codes, settle files, and complete PI files
Administrative Skills
• Developed ability to work in a fast-paced atmosphere
• Exceptional multi-tasking skills
• Developing specific goals and plans to prioritize, organize, and accomplish work
• Able to effectively communicate with supervisors, peers, or clients, providing information by telephone, in written form, e-mail, or in person
• Delegated responsibilities to employees to meet company’s expectations
Customer Service Skills
• Strong written and verbal communication skills
• Maintained excellent customer relations and developed customer rapport
• Diplomatically resolved customers complaints on as-needed basis
• Accurately calculated and made daily deposits of up to $20,000
• Ability to follow instructions well and make decisions with no supervision
• Maintained all record-keeping procedures without error
Professional Experience
Gladys A Cardenas P.A, North Miami, FL Legal Assistant Intern 05/11- 09/11
Mores Marine of the PB, Riviera Beach, FL Administrative Assistant/Clerk 01/10 – 04/11
Lana Marks, Palm Beach FL Receptionist/Personal Assistant 04/08 - 11/08
Active Debt, Boca Raton FL Administrative Assistant 01/08 - 04/08
Ladies Workout Express, Jupiter, FL Receptionist/Sales Rep 08/07 - 01/08
JJL Process, West Palm Beach, FL Receptionist 01/07 - 07/07
Keiser University, West Palm Beach, FL Work-study student/Secretary/Assistant 05/06 – 01/07
Park Lake Apartments, WPB, FL Leasing Consultant/Resident Services Recpt. 10/05 - 05/06
St. Andrews of Palm Beach, WPB, FL Leasing Consultant/Processor 12/04 – 10/05