Objective: To excel at providing positive customer experiences in the hospitality industry.
Work Experience
Vocal Instructor Spring 2009-Present
Independent, Norris Student Center, Boocoo Community Center, Evanston, IL
• Work with each student to provide a unique instructional experience
• Ensure that each student is making progress with frequent check-ins
and evaluations
• Schedule lessons for numerous clients throughout the week
Front Desk Clerk August 2010-December 2010
Buena Onda Hostel, Buenos Aires, Argentina
• Greeted new travelers and set up their room reservations
• Prepared daily continental breakfasts for the guests
• Helped guests find exciting cultural events in the city and connected
them with useful resources
Barista Winter 2009-Spring 2009
Wild Tree Café, Evanston, IL
• Prepared and served customers customized coffee drinks
• Assisted with baking specialty pastries and muffins
• Ensured a relaxing environment for customers, even at peak business times
Professional Tennis Instructor Spring 2006-Summer 2008
Serve It Up Tennis, LLC, Silver Spring, MD
• Taught private and group lessons for students ages 5-65, with over 45 clients
• Energized students with extended physical activity and a focus on their
enjoyment of the lesson
• Head of marketing and publicity for this completely student-run company,
reaching out to potential customers across the county
Volunteer and Extra-Curricular Activities
Conversation Exchange Partner and ESL Instructor, Centro Romero Winter 2011-Spring 2011
General Director / Album Producer, Asterik, NU’s premier all-male Spring 2010-Winter 2011
a cappella group
Education
Northwestern University, Evanston, IL March 2012
School of Education and Social Policy
References
Eric Knudson, Founder of Serve It Up Tennis, LLC. 240-***-****
Alex Nee, Manager at Wild Tree Café. 650-***-****
Fluent in Spanish, Proficient in Microsoft Word and Excel