Project Administrator

MELISSA D. MITCHELL

*** ******* ***** ***** ****, TX 75104

918-***-**** *********@*****.***

Summary of Qualifications

• Experienced with Microsoft Office products

• Organized, self-directed, hard worker that excels independently or as a team leader/team player

• Quick learner with excellent analytical skills and initiative, able to multi-task and meet deadlines

• Efficiently manages conflicting priorities; demonstrates initiative and effectively handles unforeseen circumstances

• Good communication skills (spoken and written), includes the ability to draft a variety of related documentation and correspondence

• General knowledge in bookkeeping and expense reporting, including Quickbooks experience

• General knowledge in construction and design, including AutoCad and Chief Architect programs

• International travel experience, including documents

• General international shipping experience

Work Experience

Production Administrator, RF Stearns Arlington, TX 09/10-present

• Provided updated standardized project forms based upon information from various sources including, but not limited to, contracts, business plans and design constraint forms

• Created briefs for executives from information received from project, design, and production managers

• Negotiated and balanced frequent international travel for executive members of the office, including visa applications, passport renewals and other travel documents

• Performed general clerical duties including photocopying, faxing, mailing, filing

• Created a detailed organizational method and routine for all documents, plans, design work and administration

• Coordinated and assisted with weekly conference calls that included three other non-present parties, including parties in Brazil

• Created detailed weekly task lists for managerial staff

• Handled monthly expense reporting for upper management and assisted with company budget via Quickbooks

• Researched competitive pricing and design

• Assisted with coordination for international shipments and shipping documents along with logistics, including bill of lading and special instructions

• Assisted in maintenance for accurate coil inventory for construction

Procurement and Production Assistant, AAFES (Softlines) Dallas, TX 1/01-5/03

• Provided administrative and analytical support to buying staff including but not limited to vendor solicitations, preparation for vendor meetings, handling initial price changes, and preparing reports

• Worked closely with the buyer to develop an understanding of stock management and the merchandising processes

• Maintained accurate item/vendor/pricing data, utilizing the merchandising systems

• Contacted vendors or exchanges to inquire about the status of orders and merchandise availability

• Researched and gathered information as required to support business meetings and briefings

• Provided support for promotion and tabloid programs

• Generated reports for inventory stock levels

• Issued pricing as provided

• Prepared purchase orders for buying staff

• Prepared requests for returns, partial or rejected shipments, and defective merchandise

• Responsible for various files to support and document action taken

• Maintained AAFES trade promotion agreements

• Assisted AAFES teams in meeting project, reporting, and budget timelines as needed

Customer Service Representative, AAFES (FA Directorate /Military Star Call Center) Dallas, TX 1/00-1/01

• Answered, acknowledged and greeted each customer upon contact via phone and online chat

• Maintained a minimum of 90% availability with an optimal goal of 95% availability

• Operated daily departmental systems such as VISIONS, CCD, TOPS, JSCS, ATN, and CVS

• Processed customer online and mail-in credit card applications

• Performed personal information updates, processed customer applications, and handled imaging/indexing documents relating to customer’s accounts

• Researched and answered any received correspondence through email or mail

• Assisted upper management with various department projects such as: NTFY and Dual account closures

Senior Sales Associate, Waldenbooks Arlington, TX 5/99-1/00

• Responsible for opening and closing store

• Operated cash register to process customer sale transactions

• Cleaned, restocked and organized the store daily

• Administered daily inventory on stocked merchandise.

• Processed monthly in-store inventory reports for the corporate home office

• Assisted customers

Education

Tulsa Community College Tulsa, OK 1/10-8/10

Basic Courses

Accounting major

Mountainview College Dallas, TX 1/00-5/02

Basic Courses

English major

Salary Requirements

$11.00-$15.00 USD hour

References

Helen Beseda *****@*********.*** 503-***-****

Patricia Perez ******@*********.*** 817-***-****

Dale Williams ****@*********.*** 503-***-****

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