Customer Service Sales
Resume:
Aliso Viejo, Ca. ***** 949-***-****
********@*****.***
Chelly Speed
Objective Enthusiastic, self-motivated and responsible individual seeking full time employment with an organization that offers continuing challenges and opportunities for advancement and growth.
Summary of qualifications
Proficient with Microsoft Office software suite
Well-rounded background in client and executive scheduling, training, operations and client relations
Skilled in senior executive level presentations
Excellent oral, listening and writing skills
Self–motivated with a high level of energy
Productive and efficient work habits, able to work without supervision
Strong analytical and organizational skills, combined with the ability to coordinate the efforts of a large staff to meet company goals
Skilled in managing office workflow
Professional experience Leasing Consultant May 2007 - July 2010
Fairfield Properties
Avila Luxury Apartment Homes
Rancho Santa Margarita, Ca. 92688
Manage high call volume, produce work orders and appointments for maintenance department, produce daily unit availability reports
Tour prospective residents through model units, demonstrate amenities, process all applications, run background checks, create lease documentation and perform final move-in inspections with resident
Coordinate activities of vendors for occupied-unit upgrades, improvements, etc.
Assist Maintenance staff in assessing vacant units and preparing units for occupancy
Facilitate relations between Management and residents by receiving resident concerns and inquiries.
Produced $1,000,000+ in sales the last two years and have passed the half million for this year (2010); member of the Fairfield Properties’ Million Dollar club.
Spa Supervisor December 2004 – May 2007
Total Woman Gym and Atmosphere Day Spa
Irvine, CA 92604
Supervised daily spa operations
Managed high call volume, appointment scheduling and confirmations, produce daily sales reports
Organized schedules for a staff of twenty, personnel timekeeping, conducted staff meetings
Trained new hires for all south Orange County Total Woman Gym & Day Spas
Coordinated and promoted monthly events, orders, inventory, and training sessions with vendors
Maintained professional product stocks, inventory orders
Provided specialized customer service for a discriminating clientele
Increased sales over previous year by 28% [2006]
Assisted business office with staff and member inquiries and negotiations
Resolved paperwork disputes, issues and questions regarding contracts
Salary History
References
Provided upon request
Provided upon request
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