PROFESSIONAL SUMMARY
Senior Business Technology Manager with over seventeen years of proven experience in analyzing, accessing systems and processes in creating and designing innovative solutions. Expertise in identifying and managing project teams to meet and exceed performance metrics. Managed P&L’s of approximately $2 - 35 millions. Leads through coaching and mentoring high potentials through clarifying and tracking project goals and metrics. Strives in collaborative relationships with senior management to create strategic plans that drive performance that analyze and maximize technology investment. Extensive industry experience in manufacturing, financial services, pharmaceutical and health care. Possess excellent verbal and written communication skills along with extensive creative design, usability and marketing development skills. Strong Project Management, Business Development, Business Intelligence - Data Warehousing, Auction Services, Supplier Activation to e-Marketplace, Business Process Consulting, Contract Negotiations, full life cycle e-business application and implementation experience.
PROFESSIONAL EXPERIENCE
Ally Financial (Vaco Technology) – Detroit, MI December 2010 - Present
Senior Infrastructure Project Manager
Senior project manager responsible for infrastructure build out of environments for the Dealer Identify & Access Management (IAM) project for Ally between three data centers. Responsible for the planning, procuring hardware for security infrastructure for the dealer landscape. Led cross-functional team consisting of (application architects, infrastructure architects and third-party consultants). Responsible for developing program schedules, status reporting, issue and risk resolution on weekly and monthly basis. Clarity Portfolio Management tool to manage projects
• Successfully lead team (6 people) implemented F5 Load Balancer infrastructure project
• Managed P&L $3.8 budget and managed cross-functional project team (10 resources - application architects, infrastructure architects and third-party consultants)
• Working with IBM, and Ally Lewisville (Internal data center)
• Developed contract agreements with Cognizant and other third party consulting companies to help execute work for the IAM project.
• Lead team to develop detail requirements for new Dealer Portal product releases. Utilized Agile method to develop requirements and develop product roadmap for 2012 planning year. Helped develop Agile like-framework and deployment plans.
Wipro Consulting Services – New Jersey, NJ March 2010 – December 2010
Senior Manager – Business Intelligence and Information Practice
Lead clients with business intelligence application with system deployment, P&L responsibility and ensuring that project is on-time and within budget.
• Practice Recruiting Manager – Responsibilities include selecting, screening, coordinating candidates and all relates activities bring “Best candidates” on-board.
• Consulted with Alcatel-Lucent to develop and implement a Governance structure
o Developed Organizational Design future state and Operating models
o Developed roles and responsibilities
• Consulted with Eli Lilly with SAP Rapid Mart (Business Objects Data Mart) deployment for both Supply Chain and Finance business units. Working with senior level executives to help drive the business goal for Lilly which is to reduce cost (De-commissioning and system consolidation)
• Extensive experience with off-shore/on-shore global teams and managing $500 – 750K P&L programs.
GMAC (Contractor) – Detroit Michigan June 2009 – March 2010
Senior Infrastructure Project Manager
Senior project manager responsible for delivering data warehouse infrastructure related projects including managing IBM’s hosted environment to ensure that projects are delivered on time and within budget. Utilized Clarity Portfolio Management tool to manage projects
• Developed Cognos standard environment setting server configurations and Oracle Access Manager.
• Working with IBM and EMC to develop backup and archiving strategies and executed disaster recovery test plans.
• Developed contract agreements with IBM and EMC BHC holding company and developing service level agreements to ensure the integrity of system environments including uptime.
• Utilized SDP project methodologies and templates to gain project efficiencies.
INFORMATION BUILDERS – New York, NY July 2008 – January 2009
Engagement Manager
Senior Level Engagement Manager responsible for delivering and leading project teams implementing WebFOCUS software within Fortune 1000 companies. Leveraged MS Project Server software to track and manage multiple projects.
• Worked with Ford Sales and Marketing group to rollout BI tool utilizing new Agile Methodology, changing Waterfall templates into Agile related templates. Managed 15 person project team comprising of consultants and business stakeholders that and P&L of $400K and resulted in cost saving of 25% for clients on average.
• Leveraged MS Project Server software to track and manage multiple projects.
• Implemented Agile Methodology for FORD sales and Marketing Division for the WebFOCUS implementation. Excellent skills working with several client simultaneously through all facets of the project management lifecycle
• Directly helped clients increase cost savings and increase efficiencies.
Page 2
PFIZER INC (BLC Consulting Service) – Groton, Connecticut January 2008 – July 2008
Senior Project Manager (MDM)
Senior level project manager implementing a Master Data Management (MDM) Customer Master Class solution for Pfizer Animal Health division. Managed 20-person project team consisting of business, IT, and third party consultants. Leveraged MS Project Server software to track and manage the project.
• Managed P&L of $800K. Implemented Agile project management processes.
• Managed the standardization of data across systems for Pfizer Animal Health Division, which resulted in increased efficiency and reduction in system costs. Helped contribute estimated cost savings of $500K.
• Utilize the Lombardi Teamworks toolset to document process models.
BUSINESS OBJECTS – San Jose, California August 2007 – November 2007
Principal Consultant
Lead consultant in Business Object’s Global Service organization developing client solution leveraging Business Object’s product suite.
• Interviewed business sponsor on developing the Behavior USE Case for the State Farm Agent Dashboard
• Developed User requirements for Agent Analytics Dashboard
• Developed Business USE Case for Dashboard design.
DELOITTE CONSULTING – Detroit, Michigan January 2005 – August 2007
Senior Consultant
Senior Consultant in the Information Dynamics (Data Warehouse) Practice.
• Developed Master Data Management (MDM) methodology for the Data Warehouse consulting practice. This methodology was used to train consultants globally.
• Accessed Consultant needs and design and implemented global training curriculum for all global consultants. Increased deploy ability by 80%. Improved competency by 98% and increased retention levels.
• Lead three over $40 million Sarbanes-Oxley engagements through entire cycle and assuring that they meet all guidelines and financial controls. Proactively identified and trouble shot problems and managed project resources and staff that resulted in 100% meeting all of project metrics. Determined the scoping, risk ranking, validating spreadsheet inventories for multiple business cycles, and conducted testing and remediation activities. Implemented COBIT controls for Freddie Mac.
• Lead internal and contracting teams with over $20 million for SunTrust Mortgage. Accessed and identified reporting needs to increase mortgage agents’ efficiencies. Lead the successful implementation of Ariba Contracts Management Workbench application for an internal Deloitte Client that helped increased contract-processing efficiencies by 75%.
DPM CONSULTING SERVICES – Pfizer Inc – Ann Arbor, Michigan February 2004 – January 2005
Program Manager /Sr. Data Warehouse Consultant
Responsibility for establishing data quality audit reports metrics and standards associated with Business Objects (Business Intelligence) implementation and Facility Center’s Maintenance, Space and Moves and Administrative modules.
• Developed Business Object’s reports for Global user based that helped increase efficiencies from 10% to 45%. Increase usability of application by 98%. Managed and Supervised 5 global sites 10 person team which involved tracking testing of Business Objects Pharma Data elements and summarizing testing deviations comparing against expected results. Communicated results to global testing team.
PILLAR TECHNOLOGY GROUP – CHRYSLER – Auburn Hills, Michigan November 2003 – January 2004
Sr. Project Manager
Fleet Management Department - Responsibility for implementing Web applications and Data Warehousing projects (Business Intelligence) within the department. Developed new process redesign for new applications.
• Developed detail user requirements for new application and detail system specifications for lead developers.
• Led teams of 30 people both functional and technical teams through user acceptance and system testing.
• Reduced cycle time for field sales representatives by three day, which translates into projected savings of $350K.
• Developed detail specifications for data conversion and developing reporting requirements. Developed USE CASE scenarios along with developing detailed test plans.
DATASMITH CONSULTING SERVICES INC Pfizer R&D – Ann Arbor, Michigan October 2002 – August 2003
Ariba System Integrator
Procurement Department - Provided expert knowledge on Ariba (Commercial Off shelf Product) eProcurement Application and Computron (ERP) system to user community. Resolve all issues relating to Ariba, Computron (ERP System Commercial Off Shelf Product), TIBCO Issues, Help Desk including utilizing Peregrine Asset Center , and Business Objects applications. Designed and developed processes for the entire Procure to Pay Life cycle. Conducted numerous Ariba training sessions for the scientific community throughout Pfizer’s R&D division.
• Led the merger integration between Pfizer and Pharmacia integrating 4 systems within 5 months.
Page 3
• Extracting user information from Peoplesoft HR system (Department charge number, employee number, and Location number and loading into Ariba user.csv tables.
• Leading effort for converting SAP to Computron ERP Systems including the vendor master, cost centers, expense codes, HR user profiles and other financial account information.
• Resolved Level 2 Help utilizing Peregrine Asset Center along with functional and technical desktop support for Ariba, Computron, and Business Objects (Business Intelligence).
BLUE CROSS BLUE SHIELD. – Detroit, Michigan September 2001 – February 2002
Project Manager (E-procurement)
Responsible for implementing and rollout of the Ariba software platform corporately and throughout all Blue Cross Blue Shield subsidiaries in Michigan. Managed a group of 10 project team members comprising of consultants, business people, and IT with budget of $5 Million.
• Led System testing of the Ariba 7.0 upgrade to 7.1 including training business units on new functionality.
• Maintained the Ariba Project on time and under budget.
COMMERCE ONE - Ann Arbor, Michigan September 2000 – May 2001
Practice Consultant Manager Supplier Services
Exostar. – Aerospace and Defense Exchange Account
Develop training sessions for suppliers and consultants on the entire Supplier Activation Methodologies. Extensive experience developing and presenting sales proposals. Developed processes in activating and adopting Raytheon’s Suppliers. Worked on the entire Supply Chain Management process for Raytheon along with the full Supplier Activation and Adoption life cycles. Led project team of 4
people with budget of $5 million. Wrote proposals for new business for GM. Wrote Statements of Work (SOWs) submitted to DTE Energy.
• Developed processes and procures in activating and bringing Raytheon’s supplier on board Exostar eMarketplace. Conducted supplier conference calls, facilitating questions on ROI benefits, and helped suppliers on developing e-catalogs (XML translations), and strengthened Raytheon’s relationship with their supply base.
• Helped Exostar team in setting up regional supplier summits.
• Responsible for reporting project status on a weekly basis for Supplier Activation. Facilitated the interface between the supply base and Exostar’s Supplier integration team. Helped in escalating and resolving supplier issues.
• Worked with Raytheon’s suppliers’ distribution service centers applying best practices to smooth integration to their market site.
TI GROUP AUTOMOTIVE SYSTEMS - Warren, Michigan December 1999 – August 2000
Manager Procurement Systems
Responsible for implementing and rollout of the Ariba software platform corporately and throughout the North American plants. Responsible for developing procurement systems that resulted in increased cost savings. Led project team of 10 people with budget of $3 Million.
• Successfully implemented supplier adoption program that resulted in 30% increase over forecasted projections.
• Conducted review and analysis of published “Purchasing Price Variance” (PPV) monthly report that resulted in 15% cost savings.
• Expanded utility of AS400/BPCS to take full advantage of purchasing and support modules. This increases efficiencies by 25%.
• Integrated E-Commerce procurement systems with suppliers.
• Integrated Supplier EDI programs.
• Integrated a supplier report card grading system that measured suppliers on cost initiatives, QS9000 certification, minority development, quality performance measurements and delivery performance measurements that resulted in identifying best in class suppliers.
MODIS (IDEA INTEGRATION) - Southfield, Michigan August 1998 – December 1999
Consultant
Conducted on-site assessment for Year 2000 Project for critical suppliers. Also designed contingency plans for TI Group Automotive Systems plants to develop Y2K project. Conducted supplier assessments for critical suppliers for TI Group Automotive Systems.
• Conducted Supplier Assessment for Year 2000 readiness. Helped identify potentially high-risk supplier for TI Group Automotive Systems.
• Presented to Senior Plant management the development and status of contingency plans.
• Coordinated efforts for Year 2000 Project. Created contingency plan prototype for plants use.
• Monitored progress and helped plants with Year 2000 requirements. Trained plants on developing contingency plans.
Page 4
THE WELLNESS PLAN - Detroit, Michigan October 1995 – December 1997
Business Analyst
Worked on configuring and developing corporate policies to ease transition of a new Managed / Medicare Care Product that was purchased from Amisys Company.
• Developed configuration decisions that helped in transferring 25 years of history into the new environment.
• Team leader of $10 million system implementation developing and designing user requirements.
• Developed prototyping business processes as part of new software testing.
• Developed and executed system test conditions and test cycles.
ACCENTURE - Detroit, Michigan September 1993 – September 1995
Staff Consultant
Developed statistical hypotheses for system requirements and communicating the findings.
Department of Defense – Worked on the Requirements Computation System project in Dayton , OH.
• Designed and implemented windows systems using PowerBuilder that resulted in savings of $30 Millions.
• Analyzed existing documentation and code to determine user requirements for the new system.
Kmart – Worked on Merchandising Optimization Renewal Effort (M.O.R.E.) project.
• Developed techniques, which successfully reduced inventories in excess of 10% and significantly improved vendor relations.
• Utilized Kmart’s existing systems to track and locate information using Kmart’s INFOREM and other mainframe databases. Used Paradox to query downloaded information to come up with conclusions to drive corporate strategies.
• Developed recommendations to Senior Kmart Management to better negotiate terms and conditions with vendors that resulted in savings of $20 million.
• Developed a labor management scheduling software package that aided store managers to increase productivity for employees by 20%.
U.S. ARMY TANK-AUTOMOTIVE COMMAND - Warren, Michigan July 1991 – March 1993
Operations Research Analyst
Responsible for implementing Department of Defense Procurement and financial requirements. Obtained Secret Security Clearance for classified materials.
• Received the President’s Award for implementation and design of the Research and Engineering Center ’s Financial Information System (FMIS). This was used by directorates and increased budgetary accuracy.
• Trained Directorate personal on the FMIS system, which increased productivity by 35%.
• Supervised a team of 5 people developing standards and guidelines for statistical studies. Developed research hypothesis and tested select data base variations.
• Performed comprehensive and statistical studies and coordinated with other Defense agencies (DOD, RDEC).
• Developed strategic and long-range plans for different weapon systems including the M1A1 Tank.
EDUCATION
MBA Management Information Systems, May 1991 - University of Detroit - Detroit, Michigan
Bachelor of Science, Finance May 1988
PROFESSIONAL DEVELOPMENT
Dale Carnegie Graduate May, 1999
TECHNICAL SKILLS
SDP Methodology, Clarity Portfolio Management System, COBIT, Sarbanes-Oxley, Lombardi Teamworks Toolset, MS Project Server – Enterprise Edition, Ford SDM Methodology, SharePoint, Peregrine Service Center, BusinessObjects XI R1/R2 Universe Design, BusinessObjects Web Intelligence XI R1/R2, Ariba Buyer, Ariba Contract Workbench, Ariba Category Management, TIBCO, Computron (ERP System), FTP Text Editor Programs, Blue Cross PMP Certification, Microsoft Project, E-Room, Commerce One tools, Andersen Consulting Method 1, AS/400 BPCS, SAP MM & SD Modules, XML, GUI Design, PowerBuilder 2.0, Unix, Cobol II, HP, Paradox 2.0, Lotus, MS Software Products.