Customer Service Manager

CATHERINE SLUDDS

* ***** *** *****, ******** Shores, NC 28467

910-***-**** (H) 910-***-**** (cell)

***************@*****.***

WORK EXPERIENCE

Assistant Manager - Pro Shop, Enniscorthy Golf Club 2007 - 2010

. Organized staff

. Customer Service

. Inventory

Assistant /Receptionist - Evolv Health & Beauty Store 2006-2007

. Receptionist

. Business promotion

. Customer Service/Sales

. Scheduling

Secretary to International Communications Manager - Hiram Walker 1988-

1989

. Organized company workshops

. Updated company manual & database

Secretary to General Manager & Secretarial services to Accounts, PR,

Pilot and educational foundation - London Office of Saudi Royal Family

1984-1988

. Performed clerical and administrative duties to ensure the smooth

running of the General Office

. Inventory

. Travel bookings

. Organized interviews for household and boat staff

EDUCATION

Secretarial Qualifications Typing, Audio, Shorthand

High School Diploma equivalent 10 'O' Levels, 1 'A'

Level

SKILLS

Multi skilled administrative with more than 10 years experience working in

busy operational environments. Versatile individual with outstanding

organizational skills who is able to juggle a variety of tasks at once.

Excellent attention to detail and positive attitude. Ability to prioritise

and supervise the work of small administrative teams where required. Good

all-round communicator with the ability to work with individuals at all

levels within companies.

Word, Excel, PowerPoint & Access qualified with European Computer Licence.

VOLUNTEER EXPERIENCE

Lead aerobics classes in Carolina Shores in the teacher's absence; assist

in yard makeovers in my community; Proctor High School exams; Carolina

Shores Garden Club Program Committee Member.

AWARDS

Pupil of The Year at Seafield RC Convent Grammar School for diligence and

co-operation; Excellent Attendance Certificate; Class Leader.

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