Services Office
Resume:
Nikki Donin
**** **** ***** *********, *********, 37220, United States
********@*****.***
PROFESSIONAL EXPERIENCE
SELF EMPLOYED EVENT COORDINATOR/CONCIERGE SERVICES - S'ILS VOUS PLAITNASHVILLE, TENNESSEE, UNITED STATES
OwnerApril 1994 - January 2004
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Coordinate front-office activities of hotels or motels, and resolve problems.
Plan, schedule or supervise the work of other employees.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Record guest comments or complaints, referring customers to managers as necessary.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Coordinate front-office activities of hotels or motels, and resolve problems.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Issue room keys and escort instructions to bellhops.
Advise clients about proper clothing and shoes.
Make travel arrangements for sightseeing and other tours.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Collect payments, and record data pertaining to funds and expenditures.
Keep records of room availability and guests' accounts, manually or using computers.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Assign duties to workers, and schedule shifts.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Make dining and other reservations for patrons, and obtain tickets for events.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Manage and maintain temporary or permanent lodging facilities.
Greet and register guests.
EVERGLADES INTERNATIONAL HOSTELFLORIDA CITY, FLORIDA, UNITED STATES
Special Events Planner/Social Media Coordinator/Designer/Customer RealtionsJune 2000 - Present
Now that The Everglades International Hostel is up & thriving, I do most of my work via internet & telecommuting. I handle most aspects of social media. I introduce the facility to new organizations, help to coordinate seminars, weddings, yoga retreats, family reunions, photo shoots & more. I upload new photos, run promotions & communicate with clients on an ongoing basis.
Evaluate advertising and promotion programs for compatibility with public relations efforts.
Facilitate consumer relations, or the relationship between parts of the company such as the managers and employees, or different branch offices.
Respond to requests for information about employers' activities or status.
Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
Write interesting and effective press releases, prepare information for media kits and develop and maintain company internet or intranet web pages.
EMPOWER PILATES/OWNER, INSTRUCTORNASHVILLE, TENNESSEE, UNITED STATES
Owner/InstructorJanuary 2012 - Present
Conduct therapeutic, recreational, or athletic activities.
Maintain fitness equipment.
Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
Conduct therapeutic, recreational, or athletic activities.
Organize, lead, and referee indoor and outdoor games such as volleyball, baseball, and basketball.
Teach proper breathing techniques used during physical exertion.
Monitor participants' progress and adapt programs as needed.
Offer alternatives during classes to accommodate different levels of fitness.
Observe participants and inform them of corrective measures necessary for skill improvement.
Advise clients about proper clothing and shoes.
Organize, lead, and referee indoor and outdoor games such as volleyball, baseball, and basketball.
Plan physical education programs to promote development of participants' physical attributes and social skills.
EDUCATION
FLORIDA INTERNATIONAL UNIVERSITYMIAMI, FLORIDA, UNITED STATES
Completed coursework towards Hospitality, August 1991
INTERNATIONAL FINE ARTS COLLEGEMIAMI, FLORIDA, UNITED STATES
Fashion Merchandiding, June 1990
PILATES INSTRUCTOR TRAINING CERTIFICATIONHOLLYWOOD, FLORIDA, UNITED STATES
Certified Pilates Instructor, April 2006
ADDITIONAL SKILLS
*Extremely skilled in public relations *Published magazine article author *Media Relations *Proficient in marketing via social media
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