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Customer Service Administrative Assistant

Westerville, OH, 43081
August 31, 2012

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Linda Connor

**** **** **** * Westerville,Oh ****1 * 614-***-****


Administrative Assistant

Outstanding assistant with several years of experience in office administration and client services. Serve as primary point of contact for liaison between management, sales team, clients and vendors. Maintain excellent written and oral communication skills and sharp problem resolution skills. Effective management, sales and support skills.

Professional Experience

Administrative Assistant * PPG Industries June 2011 to present

*Coordinate and schedule training classes for people in the Refinish industry

*Coordinate catering and maintain refreshment supplies

*Maintain team member lists- contact, e-mail distribution

*perform general office duties including but not limited to data entry, copying, filing and faxing

*track trainers business and training expenses

*Pack and ship materials via Federal Express when needed

R2 Logistics, Inc.- Customer Service June 2010 to June 2011

*provided superior customer service to clients of the logistics company

*reviewed applications which included contacting insurance companies and obtaining proof of coverage

* approved applications in a timely manner so trucks could get on the road

*performed general office duties

* answered incoming calls

Signature Medical Direct – billing clerk/ account representative June 2008 to June 2010

*verified insurance, billed insurance companies and patients

* answered incoming calls and took phone orders

Westerville City Schools – food service 2004 to 2008

*set up and helped prepare lunch for students

*worked as cashier, entered orders and balanced register

Education and Other Experience

Associates degree in Applied Business, Lakeland Community College, Mentor Ohio -1983

Claims Representative- Bureau of Workers’ Compensation. Three years experience.

Retail Management and sales. Five years experience.

Computer skills include Access, Excel and Word.

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