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Administrative Assistant/Office Manager/Dispatcher

Location:
Lavista, NE, Nebraska, 68128, United States
Salary:
will discuss
Posted:
March 30, 2011

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AMANDA SVAJGL

**** ****** ***-*******, ** *****

402-***-****

ay8z8t@r.postjobfree.com

QUALIFICATIONS

SCANNING/FILING, DATA ENTRY, MICROSOFT WORD, ACCESS, EXCEL, POWERPOINT, OUTLOOK, TEAM PLAYER, 40-50 WMP, AND OUTSTADING CUSTOMER SERVICE/COMMUNICATION SKILLS

EDUCATION

PARRISH, OMAHA, NE

GENERAL STUDIES-HIGH SCHOOL DIPLOMA, GPA: 3.7

METROPOLITIAN COMMUNITY COLLEGE

GENERAL STUDIES/ACCOUNTING, GPA: 3.5

WORK EXPERIENCE

BURTON PLUMBING-CSR/DISPATCHER 08/2009-03/2011

• ANSWER INCOMING CALLS AND SET SERVICE APPOINTMENTS

• DISPATCH

• PULL CITY PERMITS PER PLUMBING/HVAC INSTALLS

• MANAGE COMMERCIAL CLIENTS BACKFLOW TEST MAINTENCE

• SCAN AND FILE INVOICES, BIDS, WORK ORDER TICKETS, CREDIT MEMOS, AND CONTRACT CANCELLATIONS

• PREPARE WRITTEN PROPSALS PER COMMERCIAL AND RESIDENTIAL BIDS

• MAINTAIN AND CALENDAR MULTIPLE SCHEDULES

• MISCELLANOUS DATA ENTRY

DIAL AMERICA -CSR/MENTOR 12/2006-07/2009

• PERFORM OUTBOUND SALES CALLS PER MULTIPLE CLIENTS

• MENTOR/COACH TRAINEES ON PROGRAMS PER MAXIMUM LEVELS OF PERFORMANCE

• MONITOR TRAINEES LIVE CALLS PER VERBATIM AND ACCURACY

VILLAGE INN-ASSISTANT SHIFT MANAGER/WAITRESS 01/2006-12/2006

• BALANCE/RECORD DAILY SALES, DEPOSIT RECEIPTS AT CLOSING

• ASSIST WITH INVENTORY AND ORDER PLACEMENT WITH SUPPLIERS

• MANANGED AND RESOLVED FOOD/BEVERAGE COMPLAINTS PER QUALITY AND SERVICE, ENSURING SATISFACTION AND REPEAT BUSINESS

• RECRUITED, SUPERVISED, SCHEDULED, AND MOTIVATED A STAFFING TEAM OF 10-15

REFERENCES

AVAILABLE UPON REQUEST ALONG WITH LETTERS OF RECOMMONDATION



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