Nikkita E. Joseph
Jacksonville Fl, 32257
**********@*****.***
Young high-spirited person seeking employment in a growing business in which has a great learning opportunity and a respectable work ethic. Performing a variety of administrative and staff support duties for specified department, which require a range of knowledge and skill of organizational procedures and policies; directing and assisting visitors, and resolving administrative problems and inquiries. Exemplifying strong interpersonal and organizational skills with a keen ability to multitask a variety of challenges and responsibilities.
Summary of Skills
• Efficient in Power Point, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft office, and Internet research.
• Great typing and date entry skills
• Office etiquette and excellent phone manners
• Planning and scheduling
• Excellent customer service skills with ability to interact effectively with clients and personnel
• Well organized and determined, focusing on doing what needs to be done without being asked.
• Ability to multitask in a fast paced environment without sacrificing quality of production.
Duties and Accomplishments
• Handle 500-600 calls daily handling issues and/or promptly forwarding to correct departments.
• Scheduling 100 showed appointments in a month.
• Prepare and completing paper work for finance and sales departments.
• Responsible for training new employees that join the company.
• Demonstrate and explain products to interested customers.
• Create end of the day and month reports of completed task and schedule events.
• Created, design, advertised and distributed class shirts for a high school.
Employment History
1. Consumer sales and service rep
At&t Jacksonville, Fl
2008-2009
2. Sales Associate and Appointment Setter
Lou Fusz KIA St. Louis, Mo
2007-2008
3. Sales Person
The Fudgery St. Louis, Mo.
2004-2008
Education
Mehville HS Graduate
St. Louis, Mo
May 2006
Southeast Missouri State University
Cape Girardeau, Mo
Aug 2006- May 2007
REFERENCES:
Anthony Waters
Saint Louis Union Station
St. Louis, Mo
Quentin Ramey
Saint Louis Union Station
St. Louis, Mo
Eunice Douglas
Sister2Sister ent
St. Louis, Mo
314- 667-8824