Objective
To expand my career into new and exciting fields from sales to customer care. Have worked in management for 13 years and want to learn to manage other fields of interest. Have extensive knowledge of Human Resource, training and policy making working in conjunction with both state and federal government entities. Have never found any job to big and if I don't know I will learn and fast.
Work Experience
*Job Title
Administrator/ Sales Manager
*Company Name
Homestead Direct Care
Industry
Healthcare Services
*Location
Palmer, Matanuska-Susitna, AK US
*Start Date
May 1996 - *End Date July 2008
Summary
Description
Operation of day to day issues of a critical care assisted living facility, preparation and implementation of all procedures for direct care of clients eighteen and older. Scheduling of up to 5 employees both hours and teaching of continuing education units as required by the state for professionally licensed personnel. Creating ongoing training manuals and standards. Handling of all issues with the state concerning the facility, including but not limited to inspection of facility and its procedures. Consulting with other homes to handle issues with clients and state. Providing direct care for up to 9 clients, the only Renal Dialysis home in the state. Directing and providing end stage renal acute care Dialysis both Hemo and CAPD. Working with medical directors as well as general care physicians to direct care as needed. Handling of all employee and client issues within the home. Extensive human resource experience on all levels. Billing to both the state General Relief and First Health Medicaid coding for billing and dealing with billing issues. Ordering of all medical supplies for both general care and intensive care items, also all food and household items. Handling of medication issues and adjusting in conjunction of other health care providers. Intaking of clients into facility producing all necessary paperwork and standards for the facility handling all HIPA issues and filing. Very hands on management style with the client always in mind. Director Of sales and Marketing creating and maintaining sales relationships with outside sources.
*Job Title
Resident Director / Administrator
*Company Name
Prairie Springs ALH
Industry
Healthcare Services
*Location
Sequim, WA US
*Start Date
February 2008- May 2008 Contract term
Summary
Description
Operation of a 69 bed assisted living home handling all issues including resident care, employee scheduling and issues. Resident retention and growth within the market. Providing all marketing functions for the home including open houses and development of referral sources inside of the community. Working closely with the city and county entities for the continuing of a close relationship with local and state authorities. Handling all issues with the state including inspections and complaints. Providing all human resource functions including training and development of all manuals for the continuing education units that is required by the state. Maintaining the home in the high standard that is expected of me. Meeting and exceeding placement of residents into the home. Dealing with all PNL and budget issues and handling all problems within a timely manner. Contract work for 90 days.
Education
Hospice Certification
*Location
Anchorage, Anchorage, AK US
Summary
Alzheimer's Care Certification
Anchorage, Anchorage, AK U
Summary
Renal Certification
Anchorage, Anchorage, AK US
First Health Billing Certification
Anchorage, Anchorage, AK US
South Central Foundation Fetal Alchol Syndrome and Brain Injury
Anchorage, Anchorage, AK US
Certification
Nursing Home Administrator Degree
Anchorage, Anchorage, AK U
Associate Degree
Start Date
May 1987 - End Date August 1991
*Institution Name
University of Maine Upward Bound
*Location
Orono, Penobscot, ME US