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Quality Assurance Manager

United States
August 24, 2012

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William Patrick Rice

Primary Address:

**** ***** ****** ******

Amarillo, TX 79102 Cell: 806-***-****

Phone: 806-***-****


Experience Summary

Clinical engineer and biomedical engineering manager with experience in clinical, clinical informatics, industrial test laboratory, and quality assurance environments.

• Clinical - biomedical engineering department management

• Product test laboratory management

• Project management

• Statistical process control and quality assurance

• Information systems and biomedical systems integration

• Safety, failure analysis, and incident investigation

• Electronic and electromechanical device design, evaluation, repair, and preventive maintenance

• Clinical research, clinical trials

• Educational program development and instructor

Professional Experience

• Manager - Biomedical-Clinical Engineering - Community Health Systems Deaconess Hospital, Oklahoma City, 08/08/2008-09/08/2011

• Managed biomedical engineering services at 5 Oklahoma CHS hospitals and 30 clinics including staffing, budget, quality assurance, education and process development

• Reduced external contract and service costs by over 15% / year

• Performed medical device evaluation, repair, preventive maintenance, and variance investigations.

• Biomedical Tech II - Community Health Systems, Forrest City Medical Center, Forrest City, AR, 06/25/2007-08/05/2008

• Performed medical device evaluation, repair, preventive maintenance, and variance investigations.

• Manager - Clinical Engineering, Baptist St. Anthony Health System, Amarillo, TX, 04/20/2005 - 09/08/2006

• Managed Clinical Engineering department including staffing, budget, and quality improvement

• Implemented and improved Medical Equipment Management Program processes reducing medical equipment cost risk/benefit ratio by over 25%

• Performed medical device evaluation, repair, preventive maintenance, and variance investigations.

• Developed and implemented software tools for risk reduction

• Imaging Engineer IV, Masterplan, Inc., Chatsworth, CA, 01/2004 - 04/2004

• Managed multi-hospital (14 sites) healthcare group medical imaging service program

• Performed repair, calibration, and quality control of medical imaging devices

• Independent Engineering Consultant, Marshfield, WI, 01/2003 - 12/2004

• Investigated and identified sources of electromagnetic interference and stray voltages on dairy farms and industries

• Provided clinical engineering and standards compliance consultation

• Manager - Biomedical Engineering/Clinical Engineer, Saint Joseph's Hospital, Marshfield, WI, 06/1991 - 12/2002

• Managed Clinical Engineering department including staffing, budget, education, and quality improvement programs

• Created innovative Medical Equipment Management Program processes reducing medical equipment cost risk/benefit ratio by over 25%

• Program consistently bench-marked in the top 10/300 of USA hospitals

• Developed and implemented software tools for statistical quality control

• Initiated and performed clinical research in post-operative cardiovascular and thermoregulation resulting reduced morbidity and length of stay, certified clinical trials researcher

• Managed and served as primary instructor for biomedical engineering student/internship program

• Instructor – Electronics, Mid-State Technical College, Marshfield, WI, 01/1995 - 12/1997 (part-time)

• Instructed Level 1 and 2 electronics students

• Manager & Senior Test and Support Engineer, Rex Systems, Inc., Chippewa Falls, WI, 06/1985 - 10/1990

• Managed test laboratory for quality assurance and government contact compliance of electronic/electromechanical assemblies

• Developed procedures, reports, and test instrumentation

• Implemented computer assisted testing reducing time to market and cost by up to 20%

• Research Associate, University of Wisconsin, Madison, WI, 07/1984 - 05/1985

• Researched biological effects of coupled neutron and x-ray radiation

• Supervisor - Biomedical Engineering/BMET, Sacred Heart Hospital, Eau Claire, WI, 06/1970 - 07/1983

• Developed and managed biomedical engineering program

• Evaluated and recommended medical devices and products

• Performed variance investigations and failure analysis

• Implemented shared Biomedical Engineering Services program with 15 regional healthcare organizations


• Cardiovascular Engineering, North Dakota State University, Fargo, ND, 2001

• Graduate studies, Medical Physics; University of Wisconsin, Madison, WI, 1984 - 1985

• BSc, Physics & Mathematics, University of Wisconsin, Eau Claire, WI, 1981 - 1984

• AAS, Electronics, Western Wisconsin Technical College, La Crosse, WI, 1968 - 1970

Selected Publications

• Rice WP. Medical Device Risk Based Evaluation and Maintenance Using Fault Tree Analysis, Biomed Instrum Technol. 2007 Jan-Feb;41(1):76-82. (Earned the 2007 AAMI Best Paper-Technology Management award.)

• Wang B, Rice WP. JCAHO’s equipment inclusion criteria revisited - application of statistical sampling technique. Journ Clin Eng. 2003;28(1):37-48.

• Rice WP. A gradient risk sampling method for performance inspection and preventive maintenance. Journ Clin Eng. 2003;28(1):62-74.

• Rice WP, Hinner K. Method for reducing pump induced ECG artifact. Journ Clin Eng. 2002;27(1):2-13. (Earned the ACCE Best Student Paper for 2003 award.)

• Rice WP, Fernandez EG, Jarog D, Jensen A. A comparison of hydrostatic leveling methods in invasive pressure monitoring. Crit Care Nurs. 2000;20(6):20-30.

• Rice WP. 2.4 GHz RF WLAN EMI immunity in medical devices. Journ Clin Eng. 2000;25(5):260-265.

• Rice WP. Can Chaos Theory be used to increase preventive maintenance effectiveness? Journ Clin Eng. 1996;21(4):332-338.

Professional Associations

• American College of Clinical Engineering (ACCE) - past member of Board of Directors

• Association for the Advancement of Medical Instrumentation (AAMI) - served on numerous committees including AAMI Subcommittee on Technology Management, promoted use of statistical sampling, and revised risk assessment protocols

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